Patient Care Coordinator
2 months ago
HarmonyCares is a leading provider of home-based primary care services, and we are seeking a skilled Patient Care Coordinator to join our team.
Job Summary:The Patient Care Coordinator will provide clinical support to HarmonyCares Medical Group patients through phone encounters, answering inbound inquiries, triaging, and communicating with providers as needed. This role is a key member of the patient care team, assisting with care coordination efforts and proactively monitoring patients.
Responsibilities:- Provide medical triage for inbound clinical inquiries, including new/emerging medical conditions, sick calls, and medication requests
- Maintain a paneled caseload of lower acuity patients and perform tasks such as care plans and proactive outreach
- Initiate the SBAR process and utilize triage protocols when assessing clinical situations and providing recommendations to patients and providers
- Document all phone calls and patient interactions in the EHR, utilizing standard clinical documentation guidelines
- Review, transcribe, communicate, and process providers' verbal orders as requested
- Assist with patients' medication refill requests, including checking for duplicate requests and preparing necessary information for provider review
- Ability to react decisively and quickly in emergencies
- Knowledge of medications, effects, indications, and contraindications
- Experience with multi-tasking and electronic health records (EHR) systems
- Ability to communicate effectively with patients, family members, and facility staff
- Knowledge of basic principles, practices, and techniques in primary healthcare
- Active LPN/LVN license in the state where patients are located, Foreign Nursing Grad, or Foreign Medical Grad
- 2 years of experience as an LPN or LVN
- Familiarity with Medicare and Medicaid insurances and programs
HarmonyCares is a great place to work, with a focus on providing high-quality, coordinated healthcare to patients in their homes. We offer a competitive compensation package, including quarterly bonuses, health insurance, and tuition reimbursement. If you are a motivated and compassionate individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
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Patient Care Coordinator
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Springfield, Virginia, United States HarmonyCares Full timeJob Title: Patient Care CoordinatorOverview:HarmonyCares is a leading provider of home-based primary care services, dedicated to delivering high-quality, coordinated healthcare to patients in the comfort of their own homes. As a Patient Care Coordinator, you will play a vital role in supporting our patients and healthcare teams to ensure seamless care...
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Patient Care Coordinator
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Springfield, Virginia, United States HarmonyCares Full timeOverviewHarmonyCares is a leading provider of home-based primary care services, dedicated to delivering high-quality, coordinated healthcare to patients in the comfort of their own homes.Our MissionTo bring personalized, quality-based healthcare to patients who face challenges accessing care, empowering them to live their best lives.ResponsibilitiesProvide...
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Springfield, Virginia, United States HarmonyCares Full timeJob Title: Patient Care CoordinatorHarmonyCares is a leading provider of home-based primary care services, dedicated to delivering high-quality, coordinated healthcare to patients in the comfort of their own homes.Job Summary:The Patient Care Coordinator provides clinical support to HarmonyCares Medical Group patients primarily through phone encounters. They...
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Patient Care Coordinator
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