Guest Experience Specialist
3 weeks ago
The Chicago Marriott Naperville is seeking a talented and dedicated Guest Experience Specialist to provide exceptional service to our guests. The ideal candidate will have previous experience in a customer-facing role and possess strong communication and problem-solving skills.
Key Responsibilities:
- Provide exceptional guest service, including check-in, check-out, and guest services.
- Address guest complaints and concerns in a timely and professional manner.
- Communicate with other departments to ensure seamless guest experiences.
- Maintain accurate records and reports.
Requirements:
- High School Diploma or equivalent required.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
Estimated Salary: $48,000 - $58,000 per year based on experience.
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Guest Experience Coordinator
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Guest Experience Coordinator
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