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Resident Services Director

2 months ago

Marstons Mills, Massachusetts, United States Maplewood Mayflower Place ALF LLC Full time
About the Role

We are seeking a highly skilled and compassionate Resident Services Director to join our team at Maplewood Mayflower Place ALF LLC. As a key member of our senior living community, you will be responsible for the administration of nursing services, ensuring the highest quality of care for our residents.

Key Responsibilities
  • Provide Nursing Services to Residents
    • Resident Teaching
    • Wellness Counseling
    • Health Promotion
    • Disease Prevention
    • Provision of care and services to residents whose conditions are chronic and stable
    • Verifying residents' medication regimen with physicians or healthcare practitioners for residents who require supervision
    • Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene, and mobility
  • Aware and Knowledgeable of Federal and State Laws and Regulations
    • Federal and state laws and regulations regarding assisted living/memory care
    • Regulations of the state's nursing commission
  • Facilitate the Overall Coordination and Management of Care and Services
    • Move-In Process
      • Pre-move-in assessments, review of paperwork, and initial Service Plan Development
    • Assessment and Service Plan
      • Identify needs for additional assessment, health monitoring, or other coordination of care needs
      • Service Plan review process
      • Coordinate residents' healthcare in collaboration with residents, families, and outside healthcare agencies, including referral when indicated
      • Conduct regular Service Plan Reviews with resident families, including meetings with responsible parties and including appropriate staff whenever changes in care levels occur
    • Staff Training, Education, and Supervision
      • Coordinates and participates in initial job-specific orientation and training through routine review of training documents, in accordance with policies and procedures
      • Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing
      • Reviews documentation and communication of Resident Care Services associates
      • Supervises assigned personnel in the delivery of nursing services and assistance with activities
    • Proper, Accurate Documentation
    • Delegation
      • Provides RN and LPN delegation, in accordance with state regulations and Community policy
      • Available after-hours for issues related to current residents' needs; may be required to come into the Community or conduct offsite assessment at these times
    • Infection Control
      • Maintains compliance with Community policies on Immunizations, Infection Control, and Infectious Disease Management
    • Move Out/Discontinuation of Services
      • Assists residents who no longer require services
    • Quality Assurance
      • Completes routine auditing of all Resident Care systems, in accordance with Resident Care Services Review Schedule and all other associate QA tools
  • Responsible for Monthly Resident Care Service Staffing Schedule
  • Responsible for Meeting Monthly Budget Targets
  • Participates in Other Resident Care Services and Community-Related Duties
Requirements
  • Must be a Registered Nurse or Licensed Practical Nurse with a valid Massachusetts license
  • Must have an Massachusetts license in good standing
  • Experience and passion in working with seniors
  • Able to perform tasks which may be physically demanding such as pushing, bending, and lifting up to 60lbs
  • Ability to maintain positive working relationships with residents, their families, peers, and other staff members
  • In good physical and emotional health and free of communicable diseases
Why You'll Love Working with Us
  • Innovative Culture: We are a group of smart, forward-thinking, and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs, and continuous innovation
  • HEART: We recognize Humor, Empathy, Autonomy, Respect, and Trust as core values that guide our work
  • Growth Opportunities: We promote and foster career development and continuous learning
  • Work-Life Balance: We value autonomy, flexibility, and a family-friendly supportive workplace
  • Competitive Compensation and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more