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Accounts Receivable Specialist
2 months ago
Informa stands as a prominent global entity in the realms of events, intelligence, and scholarly research.
We pride ourselves on being the expert's expert. Through a multitude of influential brands, we engage with businesses and professionals across specialized markets, delivering the connections, insights, and opportunities that empower our clients to expand, conduct business, achieve breakthroughs, and make well-informed decisions.
Listed on the London Stock Exchange and a member of the FTSE 100, Informa boasts a workforce of over 11,000 individuals operating in more than 30 countries.
Global Support represents Informa's sixth division, featuring major hubs in the United Kingdom, United States, Hong Kong, and Singapore, along with several smaller locations. Our Global Support team acts as the backbone for our various divisions, providing shared, efficient business services and specialized expertise, allowing our commercial teams to concentrate on their respective markets and clientele.
Informa is in search of temporary assistance for our Credit and Collections team. The Credit Analyst will serve as the primary liaison between the BPO and Informa's local finance and commercial teams, addressing all cash collection and debt management matters to ensure prompt resolution of issues, thereby optimizing cash flow. Key responsibilities include:
• Management of unapplied cash – Weekly processing of all assigned unapplied cash from BPO
• Accounts Receivable Collections
• Event Oversight - Monitor aging events from BPO and follow up on those with collection risks in collaboration with the business
• Generate Aged Debt Status reports for events and present findings to the VP Finance on a monthly basis
• Attend events as necessary for on-site collections
• OMS - Weekly processing of escalated OMS from BPO
• Participate in monthly OMS meetings and report on over 90-day OMS as applicable
• Billing - Act as a liaison between local finance/commercial teams and BPO regarding billing inquiries and ensure timely resolution
• Identify customer non-payment risks and recommend credit holds in SOP Systems and Oracle
• Attendee Revenue - Weekly reconciliation of each relevant event, responsible for: Cash/Wires/Credit Cards/EV2 (handoff month-end to the applicable A2R Accountant)
• Collaborate with commercial teams on litigation and further collection actions
• Facilitate communication between commercial/local finance teams and BPO for credit control disputes and query resolutions
• Work with local finance/commercial teams to approve bad debt write-offs and sales credits
• Identify and propose opportunities for process improvements
• Support the Escheatment process by contacting customers, coordinating escalated inquiries between the commercial team and service provider, and facilitating payment releases
• Collaborate with local finance and commercial teams during the acquisition of new entities and assist in the integration process
• Minimum of 3 years experience in B2B Collections
• Comprehensive credit management experience
• Proven ability to meet deadlines in a multitasking environment
• Dependable – takes ownership of actions and honors commitments
• Service-oriented and customer-focused
• Openness to taking on additional responsibilities as needed
• Exceptional communication skills
• Willingness to travel as required
• Strong problem-solving abilities
The compensation range for this role is $22-$29 per hour, contingent on experience.
At Informa, employee experience is paramount. By joining our supportive, diverse, and ambitious team, you will benefit from flexible working arrangements and a strong emphasis on internal promotions.
While not guaranteed, Informa prefers to promote from within, especially from our temporary staff. Should a permanent position become available during your tenure, we encourage you to apply.
We recognize that the 'perfect candidate' may not exist, and we encourage individuals who are enthusiastic about working with us and possess most of the desired skills or experience to apply. We firmly believe in the importance of diversity and in fostering inclusive environments where our colleagues can thrive. Informa is proud to be an Equal Opportunity Employer, and we do not discriminate based on race, color, ancestry, national origin, religion, mental or physical disability, medical condition, genetic information, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or any other protected characteristics under applicable laws.
For information on how Informa manages your personal data during the application process, please refer to our privacy policy.