Quality Assurance Risk Coordinator
2 weeks ago
Location : Scottsdale, AZ
Job Type: Full-Time
Department: Health & Human Services
Definition:
Under the general oversight of the Quality and Compliance Administrator, this role is pivotal in supporting the management of quality assurance and compliance functions within the Health & Human Services (HHS) Department for the Salt River Pima-Maricopa Indian Community. As a key member of the management team, this position serves as the primary liaison for Risk Management to the Quality and Compliance department, ensuring the delivery of high-quality care, performance analytics, and compliance oversight.
Key Responsibilities:
- Oversee the quality of care and manage risk incidents, including sentinel events and complaints, through comprehensive root cause analysis and process improvement initiatives.
- Facilitate the Risk Review Committee and address all patient safety and risk-related matters.
- Supervise Patient Advocate staff to enhance patient satisfaction efforts.
- Develop and present the annual HHS Risk Management Plan and Policy for executive review.
- Act as the administrator for the HHS event reporting and complaint management system.
- Manage the workflow of event reporting and complaints, ensuring timely resolution and follow-up.
- Identify high-risk areas that may pose threats to clients, visitors, and staff, collaborating with clinical and facilities teams to mitigate risks.
- Provide expert consultation on risk management practices, performance improvement, and compliance strategies.
- Serve as the Risk Management Department liaison to the Quality and Compliance Department, offering insights and recommendations.
- Assist in the preparation for accreditation surveys and maintain standards post-accreditation.
- Ensure adherence to all privacy regulations concerning protected health information (PHI).
- Act as the HIPAA Privacy Officer for the department.
- Design and implement training programs for new hires and ongoing HIPAA education.
- Investigate and report any potential privacy violations related to HIPAA/PHI.
- Participate in the Quality Assurance Committee, providing data and support for quality initiatives.
- Contribute to the development and monitoring of policies and procedures as needed.
- Perform additional duties as assigned by HHS leadership.
Education & Experience: A Bachelor's degree in a healthcare-related field or Registered Nurse (RN) licensure, along with three years of relevant risk management experience is required.
- A Master's degree in a healthcare-related field is preferred.
- Arizona state licensure in a health services discipline is also preferred.
May require flexible working hours, including nights and weekends. Candidates providing direct services to children are subject to specific community regulations. Pre-employment drug testing and background checks are mandatory.
The Salt River Pima-Maricopa Indian Community is an Equal Opportunity/Affirmative Action Employer, prioritizing qualified community members and veterans.
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