Client Onboarding Manager

4 days ago


Portage, Michigan, United States Advantage Home Care Full time

We are seeking a skilled and detail-oriented Intake Coordinator to join our team at Advantage Home Care. This role offers a competitive salary range of $61,200 - $65,600 per year and opportunities for career growth and development.

Job Description:

In this role, you will be responsible for providing exceptional customer service to our clients and staff, coordinating the start or continuation of care for new and existing clients, and maintaining accurate medical records.

Responsibilities:

  • Develop and maintain positive relationships with clients, staff members, and community resources.
  • Respond to client requests in a timely and professional manner.
  • Collaborate with the Service Coordinator to ensure optimal branch staffing levels.
  • Maintain accurate and up-to-date medical records for employees and clients.
  • Ensure the confidentiality of sensitive information.

Requirements:

  • 2+ years of experience in an administrative or related role.
  • Experience working with Medicaid.
  • Proficiency in using office equipment and software.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Professional demeanor and appearance.
  • Basic computer skills, including Microsoft Office applications.
  • Ability to lift and carry moderate weights.
  • Clean background check required.


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