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Installation Process Manager

2 months ago

Northborough, Massachusetts, United States Renewal By Andersen Full time

{"h1": "Renewal by Andersen: A Leader in Innovation and Excellence", "p": "At Renewal by Andersen, we are committed to building a team of skilled and passionate professionals who share our vision of delivering exceptional customer experiences. As a Branch Install Manager, you will play a critical role in ensuring the successful installation of our products and services, while fostering a culture of innovation and excellence within our organization.", "ul": [{"li": "Manage the installation process, including technical measurement, warehouse, installation, and service, to ensure homeowner delight and efficiency."}, {"li": "Implement and execute recruiting strategies to meet workforce requirements and ensure that installation process associates are prepared and able to deliver flawless installation and Signature Service the first time."}, {"li": "Work closely with the Sales and Customer Process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations and ensure that all regulatory procedures and/or requirements impacting the installation process are met."}, {"li": "Directly or through other Leaders, supervise installation process associates, including performance planning, fostering open communication, and answering team concerns and questions."}, {"li": "Work directly with Homeowners to resolve installation process issues when front line leadership needs support."}], "h2": "Requirements", "ul": [{"li": "Four-year degree or an equivalent combination of education and experience preferred."}, {"li": "Valid driver's license with acceptable accident and moving violation motor vehicle record."}, {"li": "A minimum of 7 years of work experience in the home improvement or other closely related field preferred."}, {"li": "A minimum of 7 years of direct supervision experience preferred."}, {"li": "Strong written and verbal communication skills."}, {"li": "Knowledge of applicable building codes and construction techniques preferred."}, {"li": "Previous work experience recruiting and managing independent contractors."}, {"li": "Ability to work and lead in a team environment required."}, {"li": "Previous P&L responsibility required."}], "h2": "Benefits", "ul": [{"li": "Medical/Dental/Vision/Life Insurance"}, {"li": "Health Savings Account contributions"}, {"li": "Paid holidays plus PTO"}, {"li": "401(k) plan & contributions"}, {"li": "Professional development and tuition reimbursement opportunities"}, {"li": "Charity contributions"}, {"li": "Nationwide career opportunities"}]}