Patient Financial Services Representative
2 weeks ago
What You Can Anticipate:
At Grand Itasca, our Financial Admissions Specialists play a crucial role in ensuring the smooth operation of our healthcare services. We are dedicated to hiring individuals who contribute significantly to our mission, going above and beyond to enhance the functionality of our hospital and clinic. If you are passionate about making a positive impact in healthcare, Grand Itasca is the right place for you.
Why Join Us?
Grand Itasca is an exceptional workplace for Financial Admissions Specialists. As a non-profit organization, we are committed to leading the transformation of rural healthcare by delivering top-notch quality, accessibility, and value. Our strength lies in the collaboration and teamwork of our diverse and talented professionals. With a workforce of over 700 employees across various roles, we offer numerous career advancement opportunities.
Benefits Overview:
- Competitive compensation
- Tuition reimbursement and scholarship opportunities
- Comprehensive health, dental, vision, and life insurance available after 30 days of employment
- Generous paid time off to support work-life balance
- Short-term disability benefits
- 401K plan with employer contributions
- Experience-based pay
- Shift differentials
- Employee referral incentives
- On-the-job training provided
Role Responsibilities:
- Schedule patient appointments through various communication channels
- Verify insurance and patient information accurately
- Contact patients to remind them of appointments and assist with rescheduling
- Check in patients, ensuring all necessary documentation is completed
- Identify and address coverage or self-pay issues
- Deliver exceptional customer service to patients and team members
- Input patient data and scan required documents into the scheduling system
- Manage daily patient and claim edits
- Collaborate with other departments as needed
Qualifications:
- Must be at least 18 years old.
- Minimum of one year of customer service experience.
- Proficient in computer applications with at least one year of relevant experience.
- Preferred experience in a clinical registration setting.
- Basic understanding of medical terminology is advantageous.
- Excellent verbal and written communication skills.
- Commitment to adhering to all organizational policies.
- Reliable and consistent attendance is essential.
- Willingness to perform additional duties as required.
About Grand Itasca:
Grand Itasca combines the advantages of a large, reputable health system with the personalized care of a local community clinic. As a non-profit, state-of-the-art facility, we proudly offer a wide range of high-quality services and specialties, ensuring our community receives comprehensive, patient-centered care close to home.
Grand Itasca is an equal opportunity employer. All qualified applicants will receive consideration without regard to any lawfully protected status.
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