Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Teller/Customer Service Representative at Great River Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, handling financial transactions, and promoting our credit union's products and services.
Key Responsibilities- Member Service: Greet and welcome members to the credit union in a courteous and professional manner, providing prompt and accurate service.
- Financial Transactions: Process member transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
- Product and Service Promotion: Proactively present and explain credit union services and products to members, identifying opportunities to meet their financial needs.
- Relationship Building: Establish and maintain strong relationships with members, understanding their evolving needs and providing solutions through quality conversations.
- Leadership and Teamwork: Demonstrate leadership by presenting a positive example, establishing high standards, and maintaining confidentiality.
- Communication and Collaboration: Exhibit excellent verbal and written communication skills, proactively collaborating with other departments as needed.
- Qualifications: High school diploma or equivalent required; bilingual skills preferred.
- Health and Wellness: Comprehensive health, dental, and vision insurance, as well as a generous health savings account match.
- Financial Security: Employer-paid life insurance and long/short-term disability, plus a supplemental life insurance option.
- Professional Development: Opportunities for growth and advancement within the credit union.
Great River Federal Credit Union is an Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities, and all Protected Classes.
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