Consumer Banking Representative
2 days ago
We are seeking a Consumer Banking Representative to join our team at YUPRO Placement. As a key member of our team, you will be responsible for providing excellent customer service and support to our clients. This role requires strong communication and active listening skills, as well as the ability to multitask and manage time effectively.
Key responsibilities include:
- Answering and handling customer calls to ensure a positive first impression
- Verifying customer identity to maintain confidentiality and legal compliance
- Listening to customer concerns and providing empathetic support
- Explaining bank policies and products, and assisting customers with online banking processes
- Researching and resolving customer issues, documenting interactions, and updating profiles
- Referencing complex issues to appropriate specialists and identifying sales opportunities
Requirements include:
- Strong communication and active listening skills
- Ability to multitask and manage time effectively
- Basic knowledge of banking products and services
- Proficiency with computer systems and phone operations
- Customer service experience preferred
Pay Range: $19-$22/hour
YUPRO Placement is an equal opportunity employer and a leading skills-first placement firm. We represent clients who support skills-first inclusive hiring practices.
", "company": "YUPRO Placement", "location": "Johnston, RI"}-
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