Banking Representative

2 days ago


Johnston, United States A-Line Staffing Solutions Full time
Job Title: Banking Representative

We are seeking a highly skilled Banking Representative to join our team at A-Line Staffing Solutions. As a key member of our Private Bank Operations, you will play a critical role in delivering exceptional service to our clients and colleagues.

Key Responsibilities:

  • Facilitate the Treasury Implementation process and support requests in a fast-paced high-output environment.
  • Maintain a positive and proactive attitude while addressing client concerns, ensuring exceptional service and customer satisfaction.
  • Collaborate with a high-energy team to drive collective success and innovation.
  • Suggest customer experience improvement opportunities and drive them to completion.
  • Apply and enforce risk mitigation controls, escalating exceptions to leadership and other concerned parties as needed.

Requirements:

  • 5+ years of relevant banking experience with an operations or customer service team.
  • Ability to effectively communicate with Business Partners.
  • Ability to plan and prioritize workload to meet critical SLAs.
  • Experience implementing change and process improvements.
  • Effective customer service skills and proficiency in Microsoft applications, including advanced Outlook, Excel, Word, and PowerPoint.

About Us:

A-Line Staffing Solutions is a leading provider of staffing solutions, dedicated to delivering exceptional service to our clients and candidates. We are committed to fostering a culture of innovation, collaboration, and continuous improvement.



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