Banking Representative
2 days ago
We are seeking a highly skilled Banking Representative to join our team at A-Line Staffing Solutions. As a key member of our Private Bank Operations, you will play a critical role in delivering exceptional service to our clients and colleagues.
Key Responsibilities:
- Facilitate the Treasury Implementation process and support requests in a fast-paced high-output environment.
- Maintain a positive and proactive attitude while addressing client concerns, ensuring exceptional service and customer satisfaction.
- Collaborate with a high-energy team to drive collective success and innovation.
- Suggest customer experience improvement opportunities and drive them to completion.
- Apply and enforce risk mitigation controls, escalating exceptions to leadership and other concerned parties as needed.
Requirements:
- 5+ years of relevant banking experience with an operations or customer service team.
- Ability to effectively communicate with Business Partners.
- Ability to plan and prioritize workload to meet critical SLAs.
- Experience implementing change and process improvements.
- Effective customer service skills and proficiency in Microsoft applications, including advanced Outlook, Excel, Word, and PowerPoint.
About Us:
A-Line Staffing Solutions is a leading provider of staffing solutions, dedicated to delivering exceptional service to our clients and candidates. We are committed to fostering a culture of innovation, collaboration, and continuous improvement.
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