Sales and Service Representative

2 weeks ago


Milpitas, California, United States Perry Ellis International Full time
About Perry Ellis International

Perry Ellis International is a leading designer, manufacturer, and retailer of high-quality menswear and accessories. Our passion for living life to the fullest is reflected in our brand's culture, history, and products.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive shopping experience for every customer.
  • Generate maximum sales potential by executing our customer service standards and promoting our products effectively.
  • Build a loyal customer base by capturing PE Loyalty Program data and providing personalized recommendations.
  • Maintain strong knowledge of our products, promotions, and special events to communicate effectively with customers.
  • Foster a positive store environment by treating all customers and staff with fairness and consistency.
  • Effectively manage floor coverage, acknowledging every customer, and prioritizing their needs over assigned tasks.
  • Consistently meet productivity standards, using idle time to replenish products, maintain visual displays, and engage with customers.
  • Report to work on time and demonstrate flexibility with your schedule.
  • Understand individual and store sales goals and follow operational policies and procedures.
  • Follow guidance from management to execute visual standards, recovery, and replenishment.
Requirements
  • Energetic and positive attitude.
  • Retail experience is preferred.
  • Strong verbal and written skills.
  • Strong interpersonal communication and customer service skills.
  • Customer service-oriented, with a friendly, outgoing, and personable attitude.

Perry Ellis International offers a competitive hourly rate of $17.75-$18.00, depending on skills, experience, and location.


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