Sales and Customer Service Representative

1 month ago


Milpitas, California, United States Massage Envy Full time
About Us

At Massage Envy, we're dedicated to helping our clients feel their best. Our team is passionate about delivering exceptional experiences and growing our member base to help more people on their wellness journey.

Perks and Benefits
  • Competitive base pay of $18/hour plus bonuses and commissions (up to $20/sale)
  • Employer-provided healthcare, including medical, dental, and vision plans
  • 401(k) plan
  • Employee referral bonus program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 40% off all products
Responsibilities
  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
Culture and Support
  • Trained leadership that is invested in your success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

We're looking for passionate and dedicated individuals to join our team. If you're ready to help others feel their best, we'd love to meet you.


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