Facilities and Maintenance Director

3 weeks ago


Columbia, South Carolina, United States Find Great People | FGP Full time
Job Summary

Find Great People | FGP is seeking a highly skilled and experienced Industrial Property Operations Manager to oversee the day-to-day operations of our commercial properties. This role requires a strong understanding of property management principles, excellent communication skills, and the ability to work effectively with tenants, vendors, and property owners.

Key Responsibilities
  • Maintenance and Tenant Relations:
    • Address and resolve maintenance issues and tenant complaints in a timely and professional manner.
    • Provide 24/7 response for emergency and routine maintenance, ensuring minimal disruption to business operations.
    • Manage after-hours emergency calls and urgent communications, ensuring prompt resolution and tenant satisfaction.
  • Property Inspections and Reporting:
    • Conduct routine property inspections to identify maintenance needs and opportunities for improvement.
    • Prepare and issue periodic narrative reports to stakeholders, highlighting key findings and recommendations.
  • Financial Oversight:
    • Monitor and report on the financial status of assigned properties, ensuring accurate budgeting and forecasting.
    • Communicate with property owners regarding non-budgeted improvements and capital contributions, ensuring transparency and alignment with business objectives.
  • Vendor Management:
    • Solicit, review, and negotiate contracts with vendors for various services, ensuring best value and quality.
    • Oversee vendor performance and approve invoices, ensuring timely payment and compliance with contractual terms.
  • Correspondence Management:
    • Handle all correspondence related to assigned properties, including phone calls, emails, and letters, ensuring prompt and professional communication.
  • Budget Preparation:
    • Prepare annual operating and capital budgets, ensuring accurate forecasting and alignment with business objectives.
    • Develop long-term improvement plans for properties, identifying opportunities for cost savings and revenue growth.
  • Project Administration:
    • Act as project administrator for limited renovation or addition projects, ensuring timely completion and budget adherence.
  • Personnel Management:
    • Hire, train, and manage on-site personnel, ensuring effective team performance and compliance with company policies.
    • Conduct performance reviews and manage salary administration, ensuring fair compensation and career development opportunities.
  • Leasing and Marketing Assistance:
    • Collaborate with leasing agents to support marketing efforts, ensuring effective promotion of available properties.
    Requirements
    • Licenses: SC Real Estate Sales or Property Manager's License, Valid Driver's License.
    • Education: High School Diploma required; 4-year College Degree preferred.
    • Designations: CPM or RPA designation preferred.
    • Experience: Minimum of 5 years in property management or facilities management.
    Knowledge and Skills
    • Basic accounting principles.
    • Construction/maintenance industry terminology.
    • Federal and state laws governing construction/maintenance.
    • Interpretation of blueprints.
    • Comprehension of legal documents.
    • Prioritization and multitasking.
    • Working under pressure and meeting deadlines.
    • Effective communication with staff, tenants, owners, and vendors.
    • Negotiation of vendor contracts.
    • Self-motivation and attention to detail.


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