Facilities and Maintenance Director
3 weeks ago
Find Great People | FGP is seeking a highly skilled and experienced Industrial Property Operations Manager to oversee the day-to-day operations of our commercial properties. This role requires a strong understanding of property management principles, excellent communication skills, and the ability to work effectively with tenants, vendors, and property owners.
Key Responsibilities- Maintenance and Tenant Relations:
- Address and resolve maintenance issues and tenant complaints in a timely and professional manner.
- Provide 24/7 response for emergency and routine maintenance, ensuring minimal disruption to business operations.
- Manage after-hours emergency calls and urgent communications, ensuring prompt resolution and tenant satisfaction.
- Property Inspections and Reporting:
- Conduct routine property inspections to identify maintenance needs and opportunities for improvement.
- Prepare and issue periodic narrative reports to stakeholders, highlighting key findings and recommendations.
- Financial Oversight:
- Monitor and report on the financial status of assigned properties, ensuring accurate budgeting and forecasting.
- Communicate with property owners regarding non-budgeted improvements and capital contributions, ensuring transparency and alignment with business objectives.
- Vendor Management:
- Solicit, review, and negotiate contracts with vendors for various services, ensuring best value and quality.
- Oversee vendor performance and approve invoices, ensuring timely payment and compliance with contractual terms.
- Correspondence Management:
- Handle all correspondence related to assigned properties, including phone calls, emails, and letters, ensuring prompt and professional communication.
- Budget Preparation:
- Prepare annual operating and capital budgets, ensuring accurate forecasting and alignment with business objectives.
- Develop long-term improvement plans for properties, identifying opportunities for cost savings and revenue growth.
- Project Administration:
- Act as project administrator for limited renovation or addition projects, ensuring timely completion and budget adherence.
- Personnel Management:
- Hire, train, and manage on-site personnel, ensuring effective team performance and compliance with company policies.
- Conduct performance reviews and manage salary administration, ensuring fair compensation and career development opportunities.
- Leasing and Marketing Assistance:
- Collaborate with leasing agents to support marketing efforts, ensuring effective promotion of available properties.
- Licenses: SC Real Estate Sales or Property Manager's License, Valid Driver's License.
- Education: High School Diploma required; 4-year College Degree preferred.
- Designations: CPM or RPA designation preferred.
- Experience: Minimum of 5 years in property management or facilities management.
- Basic accounting principles.
- Construction/maintenance industry terminology.
- Federal and state laws governing construction/maintenance.
- Interpretation of blueprints.
- Comprehension of legal documents.
- Prioritization and multitasking.
- Working under pressure and meeting deadlines.
- Effective communication with staff, tenants, owners, and vendors.
- Negotiation of vendor contracts.
- Self-motivation and attention to detail.
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