Credit Card Operations Specialist
3 days ago
At City National Bank, we are seeking a highly skilled Credit Card Operations Specialist to join our team. As a key member of our operations team, you will be responsible for processing finance-related responsibilities, including lockbox, payments, fee/payment reversals, and research, as well as administrative tasks such as boarding consumer/commercial applications, credit card maintenance, and colleague commercial card portfolio management.
Key Responsibilities:- Process payment submissions from various channels, including telephone payments
- Board consumer/commercial card applications
- Administer credit card maintenance, client service, and finance-related tasks
- Provide general internal and external client service, including answering phones and responding to emails
- Verify data and documents
- Prepare monthly tracking reports
- Stay up-to-date with system, process, and product changes
- Perform other duties as assigned by management
- Minimum 1 year of banking/financial services experience
- Minimum 1 year of credit card experience
- Detail-oriented and process-driven, with the ability to work comfortably with numbers and follow specific written and/or verbal wire instructions
- Ability to prioritize work efficiently and act with a sense of urgency to meet daily deadlines
- Effective communication skills to interact with internal and external clients via phone
Starting base salary: $18.39 - $27.62 per hour. Exact compensation may vary based on skills, experience, and location.
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law.
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Credit Card Operations Specialist
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Newark, Delaware, United States City National Bank Full timeJob Title: Credit Card Operations SpecialistAt City National Bank, we are seeking a highly skilled Credit Card Operations Specialist to join our team. As a key member of our operations team, you will be responsible for processing finance-related responsibilities, including lockbox, payments, fee/payment reversals, and research, as well as administrative...
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