Billing Specialist

5 days ago


Newark, Delaware, United States Ports America Full time
Billing Specialist Job Description

At Ports America, we are seeking a highly skilled Billing Specialist to join our team. As a key member of our finance department, you will be responsible for accurate and timely entry, review, and distribution of high-volume customer invoices.

Key Responsibilities:
  • Prepare customer invoices based on data submitted electronically or manually
  • Enter invoice data into the appropriate invoice database(s) timely and accurately, and complete other statistical reports, including tonnage and production reports
  • Verify/reconcile all billing documents and work closely with operations staff to ensure accuracy and completeness
  • Maintain a good understanding of contract terms and conditions
  • Prepare 3rd-party or non-liner billing based on quoted rates not maintained within the billing systems
  • Prepare accurate detailed invoices according to specifications within billing system(s), and distribute to customers and Ports America staff according to schedule
  • Ensure all billing is captured accurately prior to the month-end closing process
  • Maintain complete, comprehensive, and current billing files
  • Scan and file invoice backup information
  • Act as an informational resource for internal and external customers, managing inquiries concerning billing documentation, invoices, and adjustments
  • Handle customer invoice disputes to resolution and prepare invoice adjustments, based on guidance from Billing Manager
  • Work closely with credit/collections team to resolve short pays and uncollected invoices
  • Produce reports from the accounting systems according to schedule and upon request
  • If needed, reconcile payroll data as it relates to billing, ensuring accuracy and completeness
  • Assist in the calculation of accruals for all unbilled revenue during month-end closing process for Billing Manager review
  • Support PNAT and Ports America finance functions by providing documentation and clarity for external audit testing
Requirements:
  • Degree in accounting, finance, or business; and/or comparable work experience preferred
  • Equivalent combination of education and experience will be considered
  • Requires the ability to obtain and maintain a Transportation Workers Identification Card
Preferred Skills:
  • Detail-oriented with strong analytical skills, good sense of reasoning
  • Strong verbal and written communication skills – able to provide a high level of customer service when communicating with various internal departments, support personnel, and external customers
  • Intermediate to advanced Excel skills (demonstrated competencies in linking spreadsheets, V lookup, pivot tables, complex formulas)
  • Experience working with large ERP and/or proprietary billing systems preferred
  • Works well under pressure; must meet deadlines
  • Able to organize workflow, set priorities, and manage multiple projects
  • Able to function effectively in a team environment
  • Willing to work overtime during peak periods or on rare occasions on weekend days if needed
Working Conditions:
  • Office environment

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