Customer Service Frontline Associate
1 week ago
Overview:
At Chick-fil-A, the role of a Team Member transcends mere employment; it is a pathway to personal and professional growth. Team Members engage directly with an independent Owner/Operator, gaining invaluable life experiences while delivering exceptional service in a welcoming atmosphere.
Position Type:
- Full-time and Part-time
Benefits:
- A vibrant work environment that fosters positive interactions
- Flexible scheduling with Sundays off
- Hands-on learning from seasoned Operators and Restaurant Leaders
- Focused growth and development opportunities to help achieve career aspirations
- Scholarship programs available
- Competitive compensation
Key Responsibilities:
- Maintain a friendly demeanor
- Establish and sustain eye contact
- Communicate with enthusiasm
- Build emotional connections with patrons
- Uphold and promote the restaurant's vision and values
- Efficiently multitask while ensuring thoroughness
- Exhibit teamwork, adaptability, and reliability with a strong work ethic
- Remain on your feet for extended periods
- Effectively interact with guests and fellow Team Members
- Comply with Chick-fil-A's guidelines and dress standards
- Perform additional duties as assigned
Qualifications:
- Dependability and consistency
- Positive and cheerful disposition
- Passion for serving and assisting others
- Customer service focused
- Strong interpersonal abilities
- Attention to detail
- Adept at multitasking
- Willingness to work outdoors in various weather conditions
- Ability to work both independently and collaboratively
- Flexibility in scheduling
- Capability to lift and carry weights between 5-50 lbs regularly
- Endurance to stand for prolonged periods
Chick-fil-A restaurants are primarily operated by independent franchise owners who make their own employment decisions and are responsible for their own policies and content.
Working at Chick-fil-A is not just a job; it is an opportunity for teamwork and leadership development in a supportive, people-oriented environment. Most locations are independently owned and operated by franchisees who are committed to investing in their Team Members and contributing to their communities.
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