Dental Front Desk Coordinator

2 weeks ago


Benicia, California, United States Aava International Consulting Full time
Job Description

We are seeking a highly organized and motivated Dental Treatment Coordinator / Receptionist to join our team at Aava International Consulting. The ideal candidate will be professional, compassionate, and skilled in managing front office operations in a fast-paced environment.

Key Responsibilities:

Greet and check in patients with a welcoming and positive attitude.
Manage phone calls, schedule appointments, and maintain an organized calendar.
Verify patient insurance information and process claims for PPO patients.
Handle patient billing inquiries and assist with payment processing.
Maintain accurate patient records and update information in Dentrix software.
Coordinate patient flow between the front desk and clinical team.
Address patient questions and concerns promptly and professionally.
Assist with other administrative duties as needed.

Qualifications:

Minimum of 2 years experience in a dental front office role.
Knowledge of PPO and HMO insurance verification and billing processes.
Experience with Dentrix software.
Excellent communication and multitasking skills.
Ability to work well in a team and independently.
Strong organizational and time-management skills.
Bilingual is a plus but not required.

What We Offer:

Competitive pay based on experience.
Comprehensive benefits, including medical allowances, vacation time, and holiday pay.
A supportive and collaborative work environment focused on providing quality patient care.



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