IT Support Specialist
4 weeks ago
KPA is seeking a highly skilled IT Support Specialist to join our Technology Team. As a member of this team, you will assist with the support of KPA managed devices, including Windows Desktops/Laptops, Mac, Android, and iOS. This role also plays an essential customer-facing role in supporting high-quality, highly scalable software for KPA's Software as a Service (SaaS) products.
Key Responsibilities- Assist the IT team with tier 1 and 2 helpdesk ticket resolution within established Service Level Agreements (SLAs).
- Perform an assessment of the current environment, including SOPs, and present recommendations for changes and/or improvements.
- Assist with the maintenance lifecycle for all desktop, laptop, and mobile endpoints, operating systems, and software.
- Present at least one IT-based training session to staff.
- Document and update all proprietary functions in the IT information repository.
- Assist with the onboarding/offboarding activities and develop automated processes to reduce configuration time.
- Travel to remote offices and co-location facilities as needed.
- Assist the Systems Administrator, as needed, in key infrastructure areas.
- Minimum of 2 years of experience in implementation and maintenance in the following areas:
- Windows desktop and server technologies: CompTIA A+, MCP certifications preferred
- Mobile Device Management technologies: Intune, Kandji, experience preferred
- Security technologies: MS365 Defender, Crowdstrike, Rapid7 experience preferred
- Experience working in an internally-facing IT support role.
- Strong communication and resolution skills.
- Bachelor's in Computer Information Systems/Management Information Systems or Computer Science degree preferred.
- Creative and passionate about cutting-edge technologies and continuous personal and team improvement.
- Deep sense of personal ownership and passion for working with all types of personalities at all levels of the organization.
- Demonstrated ability to prioritize, troubleshoot, and resolve tickets within a defined SLA; escalating issues when appropriate.
- Strong written and verbal communication skills in a professional environment.
- Experience working with a highly distributed staff is preferred.
- Work ethic that corresponds with KPA's core values: Integrity, Helpful, Excellence, Agile, Respectful, Teamwork.
- This is a non-exempt position paying between $30-33 per hour.
- Eligible for an annual bonus of up to 7.5%.
- Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Visual Recognition - Constantly
- Stationary sitting or standing position - Constantly
- Working at a computer typing and viewing a screen - Constantly
- Hearing/Listening - Often
- Lifting up to 50lbs - Seldom
KPA is an equal opportunity employer and welcomes applications from diverse candidates. If you need assistance or an accommodation due to a disability, please contact us at hr@kpa.io.
-
Behavioral Support Specialist
4 weeks ago
Westminster, Colorado, United States Maxim Healthcare Service Full timeJob Summary:Maxim Healthcare Services is seeking a dedicated and compassionate Behavioral Support Specialist to join our team. As a Behavioral Support Specialist, you will work one-on-one with children with developmental delays, challenging behaviors, and Autism, providing individualized support and guidance to help them achieve their...
-
IT Support Specialist
3 weeks ago
Westminster, Colorado, United States KPA Full timeJob Summary:We are seeking a skilled IT Support Specialist to join our team at KPA. As a member of our Technology Team, you will assist with the support of KPA managed devices, including Windows Desktops/Laptops, Mac, Android, and iOS. This role also plays an essential customer-facing role in supporting high-quality, highly scalable software for KPA's...
-
After-school Support Specialist
4 weeks ago
Westminster, Colorado, United States Wyndy LLC Full timeJob Summary:Wyndy LLC is seeking a dedicated and compassionate After-school Support Specialist to join our team. As an After-school Support Specialist, you will provide assistance and guidance to students, collaborating with staff to create a safe and supportive environment. Your role will involve assisting with homework, offering academic support, and...
-
IT Support Specialist
3 weeks ago
Westminster, Colorado, United States KPA Full timeAt KPA, we're seeking a skilled IT Support Specialist to join our Technology Team. As a key member of our team, you'll play a vital role in supporting our managed devices, including Windows Desktops/Laptops, Mac, Android, and iOS. You'll also be responsible for providing high-quality support for our Software as a Service (SaaS) products, working closely with...
-
Community Support Specialist
3 weeks ago
Westminster, Colorado, United States The Management Association, Inc. Full timeJob SummaryThe Community Support Specialist is responsible for providing exceptional customer service and administrative support to internal and external clients. This role requires strong communication skills, attention to detail, and the ability to prioritize tasks effectively.Key ResponsibilitiesProvide customer service via phone, email, and...
-
Channel Support Specialist
4 weeks ago
Westminster, Colorado, United States Trimble Full timeJob Title: Channel Support SpecialistTrimble is seeking a highly motivated and detail-oriented individual to join our team as a Channel Support Specialist. This role will provide day-to-day support for a range of channel management activities, tasks, and projects.Key Responsibilities:Work closely with the Field Systems Channel Enablement and Channel...
-
Administrative Support Specialist
4 weeks ago
Westminster, Colorado, United States PrideStaff Full timePrideStaff is seeking a skilled Administrative Support Specialist to join their team in Westminster. This temporary to hire opportunity requires strong organizational and communication skills.Scheduling and Communication: Schedule and reschedule appointments with customers as needed, ensuring timely and effective communication.Phone and Email Management:...
-
Technical Support Specialist
3 weeks ago
Westminster, Colorado, United States TalentBurst Full timeJob Title: Technical Customer SupportAt TalentBurst, we are seeking a skilled Technical Customer Support professional to join our team. As a Technical Customer Support specialist, you will be responsible for providing top-notch support to our customers via email, phone, and chat. Your primary goal will be to resolve customer issues efficiently and...
-
IT Support Specialist
4 weeks ago
Westminster, Colorado, United States KPA Full timeAbout the Role:We are seeking a skilled IT Support Specialist to join our team at KPA. As a member of our Technology Team, you will play a critical role in supporting our managed devices, including Windows Desktops/Laptops, Mac, Android, and iOS. This position also involves providing high-quality support for our Software as a Service (SaaS) products, working...
-
Signal Support Systems Specialist
4 weeks ago
Westminster, Colorado, United States Army National Guard Full timeJob SummaryThe Signal Support Systems Specialist is responsible for integrating signal systems and networks, performing signal support functions, and maintaining radio and data distribution systems. This role requires strong technical skills and attention to detail to ensure seamless communication within Army National Guard units.Key ResponsibilitiesMaintain...
-
Technical Support Specialist
3 weeks ago
Westminster, Colorado, United States NESCO Inc Full timeJob SummaryAs a Technical Customer Support Specialist at Nesco Resource, you will be responsible for providing exceptional customer service to our diverse client base. Your primary goal will be to engage with customers in a friendly, empathetic, and professional manner to establish rapport and build trust.Key Responsibilities• Actively listen to customer...
-
Agricultural Technical Support Specialist
4 weeks ago
Westminster, Colorado, United States GSI Electronics Inc Full timeAre you passionate about making a difference in the world's food production? At GSI Electronics Inc, we're committed to empowering farmers with innovative precision agriculture technology. As an Agricultural Technical Support Specialist, you'll play a vital role in helping our customers overcome challenges and achieve their goals.Your Key...
-
Sales Support Specialist
3 weeks ago
Westminster, Colorado, United States Eagle Rock Distributing Full timeService Area: Westminster, Thornton, Broomfield, BrightonOffice: LovelandWe're a family-run distributor that lives its values every day and we're looking for great employees like you. Come see what it's like to be an Eagle Rocker. Eagle Rock offers the chance to develop your leadership experience and competitive pay that includes annual bonus eligibility....
-
IT Support Specialist
4 weeks ago
Westminster, Colorado, United States ACT Consulting, Inc. Full timeJob Title: IT Application Support AnalystACT Consulting, Inc. is seeking a highly skilled IT Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients and internal stakeholders.Key Responsibilities:Provide technical support and troubleshooting for...
-
Veterinary Medical Support Specialist
3 weeks ago
Westminster, Colorado, United States CityVet Full timeAbout the RoleWe are seeking a skilled Veterinary Technician Assistant to join our team at CityVet. As a Veterinary Technician Assistant, you will play a vital role in maintaining excellent patient care and operational productivity by helping the Veterinary Technician leverage their time and efforts to meet the needs of our clients and patients.Key...
-
Explore Support Opportunities
3 weeks ago
Westminster, Colorado, United States Wyndy LLC Full timeJob SummaryAt Wyndy LLC, we are seeking a Support Specialist to provide assistance and guidance to individuals in need. This role involves offering support, problem-solving, and advocacy to promote the well-being and success of individuals.Key ResponsibilitiesOffer support and guidance to individuals in needProvide problem-solving and advocacy...
-
IT Application Support Specialist
3 weeks ago
Westminster, Colorado, United States ACT Consulting, Inc. Full timeACT Consulting, Inc. is seeking an IT Application Support Analyst to join our team. As a key member of our organization, you will play a vital role in supporting the planning, design, development, and launch of operations systems in support of core organizational functions.The ideal candidate will possess strong communication, analytical, and problem-solving...
-
Medical Support Specialist
3 weeks ago
Westminster, Colorado, United States HonorVet Technologies Full timeJob Summary:As a Medical Assistant at HonorVet Technologies, you will play a vital role in supporting our cancer center team. Your primary responsibilities will include rooming patients, taking vital signs, and maintaining accurate patient charts. This is a fantastic opportunity to work in a dynamic and compassionate environment, making a real difference in...
-
Technical Support Specialist
4 weeks ago
Westminster, Colorado, United States Dave & Busters Full timeJob Title: Support TechnicianAt Dave & Busters, we're looking for a skilled Support Technician to join our team. As a key member of our maintenance team, you'll be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key Responsibilities:Perform routine maintenance and repairs on games, simulators, and technical...
-
Accounting Support Specialist
4 weeks ago
Westminster, Colorado, United States WOTM - Partners Professional Full timeJob OverviewWe are seeking a detail-oriented and organized Accounting Assistant to support various accounting functions, ensuring accuracy and compliance with financial regulations. This role is essential in maintaining the integrity of our financial data and assisting in the smooth operation of our accounting processes.Key Responsibilities:Assist with daily...