IT Support Specialist
4 weeks ago
ACT Consulting, Inc. is seeking a highly skilled IT Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients and internal stakeholders.
Key Responsibilities:- Provide technical support and troubleshooting for software applications and systems
- Assist in the design, development, and delivery of software applications training programs
- Collaborate with cross-functional teams to identify and resolve business systems issues
- Develop and maintain technical documentation and knowledge bases
- Conduct research on hardware and software products to support purchasing efforts
- College diploma or university degree in computer science, information systems, or related field
- 4+ years of experience in IT support or related field
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
- Broad knowledge of programming languages and techniques, including SQL/NoSQL
- Excellent communication and problem-solving skills
- Competitive salary range: $65,000 - $70,000
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.
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