IT Support Specialist

4 weeks ago


Westminster, Colorado, United States ACT Consulting, Inc. Full time
Job Title: IT Application Support Analyst

ACT Consulting, Inc. is seeking a highly skilled IT Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients and internal stakeholders.

Key Responsibilities:
  • Provide technical support and troubleshooting for software applications and systems
  • Assist in the design, development, and delivery of software applications training programs
  • Collaborate with cross-functional teams to identify and resolve business systems issues
  • Develop and maintain technical documentation and knowledge bases
  • Conduct research on hardware and software products to support purchasing efforts
Requirements:
  • College diploma or university degree in computer science, information systems, or related field
  • 4+ years of experience in IT support or related field
  • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
  • Broad knowledge of programming languages and techniques, including SQL/NoSQL
  • Excellent communication and problem-solving skills
What We Offer:
  • Competitive salary range: $65,000 - $70,000
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.



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