Assistant General Manager
2 days ago
As an integral member of our team, the Assistant General Manager will be responsible for assisting in the oversight of club operations to ensure an exceptional member experience. Key responsibilities include:
Key Responsibilities- Assist in maintaining a welcoming atmosphere for all members, prospective members, and guests, and ensuring staff follows superior customer service guidelines.
- Assist with staff management and provide backup support to the Club Manager as needed.
- Assist in scheduling and supervising staff to ensure that all shifts are regularly covered.
- Ensure staff is providing exceptional customer service at all times.
- Assist in administration and processing of all weekly employee payroll as needed.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Facilitate all member requests and help to resolve any member issues and questions.
- Keep the front desk area and lobby clean and orderly.
- Participate in regular facility cleaning and club upkeep, such as mopping up spills, trash removal, cleaning windows and mirrors, and re-racking weights.
- Assist in ensuring the safety of employees, members, and club property by determining when equipment or facilities are in need of repair and communicating to the Club Manager and Facilities Maintenance team in a timely manner.
- Manage marketing efforts to ensure that all staff are aware and trained on all marketing promotions.
- Make daily bank deposits as needed.
Requirements
- Must be 18 years of age or older and have a high school diploma/GED equivalent required.
- Basic computer proficiency (Microsoft Suite) and the ability to learn systems quickly.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Will occasionally encounter toxic chemicals during shift.
About Taymax Group
Taymax Group is committed to enhancing people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgment Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at hr@taymaxgroup to make an accommodation request.
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