Sales Manager
17 hours ago
This is a fantastic opportunity to join Royal Vopak as a Sales Manager, where you will play a key role in driving revenue growth and profitability. As a Sales Manager, you will be responsible for selling services to current and potential regional customer base, gathering market intelligence, and developing marketing plans for customer revenue growth.
Key Responsibilities
- Support the management team in meeting regional goals and targets, forecasting, reporting input, budgeting, and problem-solving.
- Develop and implement marketing plans for customer revenue growth for selected accounts.
- Understand and/or develop market share information, research on competitors, customers, and market potential.
- Systematically analyze contracts, including revenue analysis and determination of fair market value for services offered.
- Manage relationships with customers, including managing, updating, and tracking assigned customer projects through to completion.
- Ensure collection of accounts receivable for assigned customers, manage dispute resolution, handle claims and complaints in a timely manner.
- Support and initiate customer service improvement programs, meet regularly with the Customer Service Team and Operations Management Team.
- Use Customer Relationship Metrics (CRM) or other databases to track customer interactions and trends.
- Track and implement contract changes prior to renewal dates, input customer marketing data into databases.
- Prepare reports and inquiries, prepare project summaries and presentations to staff as required.
- Develop sales presentations and proposals, write contracts using standard contract templates and follow company procedures with the support of the Commercial Manager.
- Adhere to all safety procedures and practices applicable to the location and position, participate in appropriate safety training, and demonstrate commitment to and support of SH&E principles and values.
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