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Guest Services Associate

2 months ago

Campbell, California, United States Chicken Coup, LLC Full time
Why Work at Starbird?

We believe in empowering our employees to be the best they can be. Our organization is built on a foundation of promoting from within and providing the necessary training and tools for success.

Essentials of the Job:
  • Hospitality is Key: As a guest services associate, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their needs are met.
  • Cash Handling and Accuracy: You will be responsible for handling cash and making change with precision and accuracy.
  • Maintaining a Clean Environment: You will ensure that the dining room and restroom are clean and in working order, providing a comfortable and safe environment for our guests.
  • Customer Complaint Resolution: You will be the first point of contact for customer complaints, resolving issues in a timely and professional manner.
  • Multitasking and Organization: You will be responsible for multitasking, staying organized, and prioritizing tasks to ensure excellent guest service.
  • Punctuality and Work Ethic: You will be expected to be punctual, demonstrate a strong work ethic, and commit to excellence in all aspects of your role.
  • Openness to Coaching and Mentoring: You will be open to coaching and mentoring, embracing a culture of continuous learning and growth.
  • Physical Demands: You will be required to stand, bend, stoop, reach, lift, and grasp for extended periods, as well as move and operate in confined work areas.
  • Lifting and Carrying: You will be required to lift and carry supplies and equipment up to 30 pounds, as well as place items on high and low shelves.
  • Temperature Tolerance: You will be required to tolerate temperature changes in kitchen and refrigerated areas.
Benefits:
  • Tipped Position: As a guest services associate, you will have the opportunity to earn tips and bonuses.
  • Language Learning Program: You will have access to a language learning program through Babbel.
  • Tuition Assistance Program: You will be eligible for a tuition assistance program to support your education and career goals.
  • Free Meals and Discounts: You will receive a free meal when working and a discount when not working.
  • Opportunities for Growth and Advancement: You will have opportunities for growth and advancement within the company.

Starbird Chicken is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary Description:

$16 - $16.50 per hour