Merchandise Associate

1 week ago


Campbell, California, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to visual merchandising standards, restocking shelves, and participating in store recovery.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Promote credit and loyalty programs to customers and provide information on store promotions and events.
  • Support the sales floor team by maintaining a positive and productive work environment, participating in meetings, and contributing to team goals.
Requirements
  • Excellent customer service skills and ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

Marshalls offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.



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