Information Technology Support Specialist
1 week ago
We are seeking an experienced Information Technology Support Specialist to join our team at Trust Point Inc. in La Crosse, WI. As a key member of our IT team, you will provide technical support to our staff, ensuring the smooth operation of our computer systems and networks.
Responsibilities- Provide technical support to staff, addressing questions and concerns in a professional and timely manner
- Review and troubleshoot trouble tickets and scans
- Offer informal training on computer hardware and software
- Manage Zoom video conferencing and key fob access
- Set up and troubleshoot system users, both in-office and work-from-home environments
- Support IT infrastructure in all offices
- 2-year degree in IT or related field or 5 years of relevant experience
- Knowledge of Salesforce CRM and Addvantage software preferred
- Aptitude for understanding and troubleshooting technology-related issues
- Strong problem-solving skills, people skills, and written and verbal communication skills
This is a full-time position working Monday-Friday, 8am-5pm in our La Crosse, WI office.
Trust Point Inc. is an equal opportunity workplace, cultivating a culture of inclusion for all employees.
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