IT Support Specialist
8 hours ago
We are seeking a skilled Information Technology Support Specialist to join our team at Trust Point Inc. in La Crosse, WI. As a key member of our IT team, you will provide technical support to our staff, ensuring seamless operation of our computer systems and networks.
Responsibilities include:
- Providing timely and professional support to staff members
- Troubleshooting technical issues with computer hardware and software
- Conducting informal training sessions on various computer systems and software
- Reviewing network logs and vulnerability reports
- Managing Zoom video conferencing and key fob access
- Setting up and troubleshooting system users in both office and work-from-home environments
- Supporting IT infrastructure in all offices
Requirements:
- 2-year degree in IT or related field or 5 years of relevant experience
- Knowledge of Salesforce CRM and Addvantage software preferred
- Aptitude for understanding and troubleshooting technology-related issues
- Strong problem-solving skills, people skills, and written and verbal communication skills
This is a full-time position working Monday-Friday, 8am-5pm in our La Crosse, WI office. We offer a competitive benefits package, including on-site workout facility, pet insurance, paid volunteer time, and identity protection coverage.
Trust Point Inc. is an equal opportunity employer, committed to cultivating a culture of inclusion for all employees. We believe that our differences enable us to be a better team, making better decisions, driving innovation, and delivering better business results.
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