Service Tool Engineer

4 weeks ago

Irvine, California, United States Rivian Full time
About Rivian

Rivian is a pioneering company that's revolutionizing the automotive industry with its innovative electric adventure vehicles. Our mission is to keep the world adventurous forever, and we're seeking talented individuals to join our team.

Role Summary

As a Service Tool Engineer at Rivian, you'll play a critical role in designing, maintaining, and implementing service tooling across our Service Organization. You'll collaborate with cross-functional teams to create solutions for servicing and repairing our vehicles, ensuring that our customers receive the best possible experience.

Responsibilities
  • Collaborate with strategic partners to support all service providers
  • Lead validation of new tools with the Service Lab, Service training, and Technical Publications teams
  • Maintain standards and organization of Tooling for the Rivian Service Organization
  • Work with cross-functional teams to create solutions to servicing and repairing Rivian vehicles
  • Assist technical writers with service tool procedural content in all service manuals
  • Support process improvement activities and validation of repair procedures for accuracy (process, labor times, safety, etc.)
  • Drive improvement in efficiency for service procedures without compromising quality and safety of the repair
  • Validate special service tools prior to implementation to the field
  • Design tooling solutions for campaigns and containment initiatives
  • Support tooling cost analyst impact on different serviceability methods and processes
  • Provide service support to the field to support the Service organization
  • Proactively collaborate with Service Operations, Field Service, Technical Publications, Service Parts, and Service Training teams
Qualifications
  • 2-5 years of experience in Mechanical Design
  • BS in Engineering or Technology equivalent
  • Experience working a project from beginning to end
  • Experience creating and maintaining product specifications and CAD drawings; Catia preferred
  • Ability to travel as needed
  • Experience working in start-up environments
  • Knowledge of commercial automotive tools and equipment
  • Knowledge of EV Powertrains and HV systems
  • Strong written and communications skills
  • Strong organization skills with attention to detail
  • Hands-on fabrication skills, manufacturing, and experience building prototypes
  • Proven track-record as a problem solver
Pay Disclosure

Salary Range for California Based Applicants: $85k - $107k (actual compensation will be determined based on experience, location, and other factors permitted by law)

Benefits Summary

Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivians service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.

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