Field Service Engineer
5 days ago
Provide installation, preventive, and corrective maintenance on medical devices.
Job DescriptionBD, a leading global medical technology company, is seeking a Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, servicing, maintaining, and implementing field corrective actions to BD Life Science equipment at customer sites in clinical and research laboratories, as well as supporting marketing exhibitions and clinical trials.
The Field Service Engineer reports to the District Service Manager and works directly with the district team leads to acquire formal instrument training and field-based OJT for certification on BD products. This position must comply with all quality, GMP, ISO, and safety regulations and adhere to company travel policies.
Duties and Responsibilities- Provide service, preventive maintenance, modifications, and installations of BD Life Sciences equipment at customer sites with minimal direction.
- Tackle system failures and provide on-site customer repairs; responsible for delivering both timely and effective repairs.
- Handle company assets, including company car, cell phone, computer, tablet, tools, inventory parts, etc.
- Establish and develop positive business relationships with customers and peers.
- Perform administrative duties, including recording time worked, training, expense reporting, etc.
- Provide ongoing feedback to customers regarding instrument repair and status.
- Interfacing regularly with the Technical Support organization to provide the highest level of customer support.
- Work closely with district team leads and dispatch to schedule and support customer base.
- High School diploma required; Associate degree in electrical, mechanical, or similar engineering or Biomed program preferred.
- 4 years proven electrical/mechanical experience or military experience.
- Must be computer literate in Microsoft Word, Excel, PowerPoint, and able to apply computer-based tools for reports, email, and general communication.
- Ability to work both individually and in a team setting.
- Must be able to work with customers, peers, and support personnel in a positive manner as well as the ability to think and act in a logical and methodical way.
- Must be able to travel a minimum of 50%.
- Willingness and ability to work different shifts, on-call, nights, and weekends in case of need.
- Current valid driving license and good driving record over the last 3 years is required.
- Ability to lift 30 to 40 lb. objects from the floor to chest level.
- Ability to turn manual sockets, crescent wrenches, and screwdrivers repeatedly over the course of an 8-to-10-hour day.
- Ability to sit, kneel, squat, bend, and stand repeatedly in a 8-to-10-hour period to assemble and repair instrument suites.
- Ability to push and pull objects weighing up to 70 lbs.
- Ability to perform fine motor tasks while reaching over the course of an 8-to-10-hour day.
- Ability to carry a 30 lb. pack on your back for up to 1 hour.
- Ability to drive distances of up to 6 hours, and in adverse weather conditions.
- Able to climb portable ladders and step stools.
- May be required to wear a respirator while servicing equipment, thus must be able to pass a fit test and annual spirometry.
For certain roles at BD, employment is contingent upon the company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?A career at BD means being part of a team that values your perspectives and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be excellent, we do what's right, we hold each other accountable, and learn and improve every day.
To learn more about BD, visit https://www.bd.com/.
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
#bdclo #earlycareer
Primary Work LocationUSA MD - Sparks - 7 Loveton Circle
Additional LocationsWork ShiftAt BD, we are strongly committed to investing in our associates' well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (https://www.bd.com/careers/our-commitment-to-you).
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information$21.20 - $32.90 USD Hourly
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
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