Field Engineer 4

2 days ago


Grand Rapids, Michigan, United States ThreePDS Inc. Full time
Job Title: Field Engineer 4

We are seeking a skilled Field Engineer 4 to join our team at ThreePDS Inc. in Kentwood, MI.

Job Summary:

This is a field-based position that requires the ability to travel to various locations in the metro area to repair laptops and desktops. The ideal candidate will have hands-on experience with laptop and desktop break-fix, as well as a computer-building background.

Key Responsibilities:
  • Repair laptops and desktops in the metro area
  • Replace hard drives, motherboards, and keyboards
  • Perform whole unit swaps, repair or replace PC peripherals
  • Close service tickets in real time using the Call Management system
Requirements:
  • 1+ years of hands-on experience with laptop and desktop break-fix
  • Computer-building background experience preferred
  • General knowledge of laptop/desktop hardware and software
  • Ability to resolve basic/non-complex problems as directed
  • Client and/or governmental clearance may be required
What We Offer:
  • Reliable transportation and car insurance
  • Opportunity to work with a variety of laptop and desktop hardware
  • Chance to develop skills in computer hardware and software
How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].


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