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Service Manager Trainee

1 month ago

Topeka, Kansas, United States Orkin Full time
Service Manager Job Description

As a Service Manager at Orkin, you will be responsible for leading a high-performance team to deliver top-notch service to every customer. You will blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy.

Key Responsibilities:

  • Lead an entire service operation upon completion of paid training
  • Motivate the service team to consistently provide world-class service
  • Assist with recruiting top talent on the service team
  • Train and develop Orkin Pros through hands-on management
  • Lead training meetings
  • Oversee our Orkin Pro Ride-A-Long program
  • Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time
  • Monitor scheduling, routing, and inventory to drive efficiencies and productivity

What We Offer:

  • Competitive earnings and a company vehicle with gas card
  • Company provided iPhone and iPad with sales software
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program

About Orkin:

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • The Pest Management Industry is growing and is a recession resistant line of business
  • You have a service-oriented mindset that leads you to build loyalty and trust with clients
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to join a company that supports the community
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA