Pharmacy Operations Manager

4 weeks ago


Lee's Summit, Missouri, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. This role is responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow and a positive patient experience.

Key Responsibilities
  • Manage pharmacy operations, including patient registration, prescription data entry, and medication preparation.
  • Supervise pharmacy technicians and cashiers, providing guidance and support as needed.
  • Develop and implement processes to improve pharmacy efficiency and customer satisfaction.
  • Collaborate with the Pharmacy Manager to ensure compliance with company policies, laws, and regulations.
  • Lead training and coaching of pharmacy technicians, including performance management and development.
  • Communicate effectively with customers, resolving complaints and providing excellent customer service.
  • Participate in key store/pharmacy meetings and contribute to the development of pharmacy financials, operational quality, and customer service.
Requirements
  • High School Diploma or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Fluency in reading, writing, and speaking English (except in Puerto Rico).
  • Ability to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.


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