Retail Store Supervisor

4 days ago


Milford, Connecticut, United States GOODWILL OF WESTERN & NORTHERN CONNECTICUT Full time
Job Summary

Goodwill of Western and Northern Connecticut is seeking a dedicated and results-driven Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for ensuring the success of our stores and Goodwill's mission.

Key Responsibilities
  • Lead and direct team members to achieve sales and customer service goals
  • Manage store operations during assigned shifts, including opening and closing procedures
  • Provide excellent customer service, handle complaints, and issue refunds
  • Complete daily documentation and financial reports
  • Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission
  • Perform stock duties, such as merchandise rotation, hanger change, and display work
  • Record inventory of product received (on display or returning to the warehouse)
  • Maintain a clean and neat store
Requirements
  • High school graduate or the equivalent
  • One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties
  • Ability to lead and direct team members
  • Basic math skills for cash handling and ability to operate register
  • Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.
  • Exposure to inclement weather
  • Exposure to various merchandise with potential for contaminated or damaged items
  • Availability to work day, evening, and weekend shifts
What We Offer
  • Opportunities for career advancement
  • Company-paid professional development and training
  • A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
  • Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time
  • Up to $3,000 in qualified Tuition Reimbursement
  • Nine (9) Paid holidays
  • 403(b) Retirement Savings Plan, including Employer Match
  • 30% Employee Discount
  • Employee Appreciation Day - 50% off employee discount once per year
  • $50 work anniversary gift for every year of continuous service (for part-time and full-time team members)
  • $200 Referral Program (for every candidate hired that you refer to Goodwill)

Start your journey with Goodwill today by applying at gwct.org/about/work-here



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