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Sales and Customer Support Specialist
2 months ago
The ideal candidate will play a vital role in supporting the sales team, point-of-sale team, and brand at Steven Singer Jewelers. Responsibilities include providing exceptional customer service, assisting with sales tasks, coordinating orders, managing inventory, and more. The successful candidate will also contribute to maintaining a positive showroom culture and embodying company values.
Responsibilities:
- Assist with client correspondence and communication
- Coordinate shipping and delivery processes
- Generate transaction receipts and appraisals
- Schedule appointments with clients and team members
- Handle special orders and pricing requests
- Support the head point-of-sale manager
- Manage cash flow reconciliation
- Address customer inquiries and resolve issues
- Perform general administrative tasks
- Merchandise products
- Assist with daily sales and operational needs
- Communicate effectively and respectfully with customers and team members
- Contribute to a positive showroom culture
Qualifications:
- Bachelor's Degree or equivalent in a related field
- Customer-service oriented with a strong focus on customer satisfaction
- Strong organizational and communication skills
- Independent and creative thinker with problem-solving abilities
- Proficient in Microsoft Office and other business software
- Strong math and analytical skills
- Experience with sales and customer service software is a plus
Benefits of the Role:
- Work with a dynamic team of professionals in a fast-paced retail environment
- Enjoy an employee discount on luxury jewelry and other products
- Opportunity for career growth and professional development
- Exposure to high-level sales strategy and business development
Steven Singer Jewelers is a leading luxury jewelry retailer known for its exceptional products and vibrant work environment. The company values community involvement and offers opportunities for professional development and growth within a supportive workplace. Employees benefit from competitive compensation, a stocked kitchen, paid time off, and ongoing training to enhance their skills.
