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Information Technology Director
1 month ago
Aquestia USA is a leading provider of hydraulic control valves and fluid management solutions, serving diverse industries.
Estimated Salary: $120,000 - $150,000 per yearThe IT Manager plays a critical role in ensuring the smooth operation of all computer systems and equipment. This position requires a high degree of technical expertise, as well as excellent communication and problem-solving skills.
Key Responsibilities:- Provide technical support to employees and analyze, design, purchase, install, and maintain computer systems and equipment.
- Monitor and respond quickly to incoming requests related to IT issues, ensuring minimal downtime and disruption to business operations.
- Maintain computer systems and act as the primary point of contact for any system-related issues.
- Responsible for PCs, Printers, Servers, and related equipment, including upgrades and configuration as needed.
- Assist with onboarding new users and provide training on company systems and policies.
- Keep inventory of all equipment, software, and license users, ensuring accurate tracking and maintenance records.
- Install, configure, and upgrade PC software, as well as assist with system administration activities on all computer systems.
- Analyze and implement improved and advanced technological solutions to enhance business efficiency and productivity.
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- Proven track record of providing exceptional technical support and troubleshooting skills.
- Excellent written and oral communication skills, with ability to communicate complex technical information to non-technical stakeholders.
- Strong organizational, problem-solving, and analytical skills, with ability to manage multiple priorities and projects.
- Ability to work independently and as part of a team, with excellent collaboration and interpersonal skills.
- Proficient in all Microsoft Office products and production and workflow systems.
- Proven ability to manage multiple projects and meet deadlines, with attention to detail and high level of accuracy.
- Health, dental, and vision insurance.
- Flex Benefit Plan – health and dependent care.
- HSA.
- Company-paid life insurance.
- Voluntary-based life insurance.
- Company-paid telehealth benefit.
- Employee Assistance Plan.
- Supplemental Aflac insurance.
- 401(k) plan with company match.
- PTO benefit.
- Eleven paid holidays, including employee birthday and anniversary.