IT Support Specialist

7 days ago

West Warwick, Rhode Island, United States Virginia Transportation Corp Full time
Job Summary

We are seeking a highly skilled Systems Administrator to join our team at Virginia Transportation Corp. As a key member of our IT department, you will be responsible for managing and maintaining our organization's IT infrastructure, ensuring maximum uptime and optimal performance.

Key Responsibilities
  • Manage and maintain the organization's IT infrastructure, including databases, servers, storage, networking, and virtualization technologies.
  • Monitor the performance and availability of the IT infrastructure to ensure maximum uptime and optimal performance.
  • Manage the organization's AWS infrastructure, including all EC2, S3, and RDS instances.
  • Monitor Help Desk application, troubleshoot, and resolve escalated end user service tickets.
  • Work closely with other members of the IT team to research and select upgrades to existing hardware and software platforms.
  • Patch various environment, upgrade components, software, and integrate automation processes.
  • Perform troubleshooting via phone, email, screen share or in person.
  • Provide on-call afterhours support for Urgent and High priority issues.
  • Travel between the organizations multiple office locations to perform various IT related tasks.
  • Perform other duties as assigned by Director of IT.
Requirements
  • Bachelor's degree or equivalent experience in Computer Information Systems, Information Technology, or a related field.
  • Five years of experience in role supporting infrastructure and or applications, including but not limited to ConnectWise, VMware vSphere, Veeam, AWS, Azure, Active Directory, Windows server, Crowd Strike, Ring Central.
  • Experience in database management. Microsoft SQL or MySQL preferred.
  • Strong technical skills in IT infrastructure management, including servers, storage, networking, and virtualization technologies.
  • Proficient with administering Microsoft Intune, O365 Email, Entra AD, SharePoint, OneDrive, and Teams environments.
  • Excellent communication and interpersonal skills.
  • Strong technical and organizational skills.
  • Ability to work independently and as part of a team.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this job, the employee is required to sit for most of their job duties. There is the need to frequently walk, including climbing stairs. There will be a moderate amount of standing, stooping, kneeling, bending, lifting and reaching for some of the job duties.

Visual requirements include reading off a computer screen as well as printed materials. A high degree of dexterity is required due to frequent use of a telephone console.

Verbal and auditory requirements include the ability to communicate clearly over the telephone as well as in person.

There is a moderate level of grasping, lifting, pushing and/or pulling of objects of less than 50 lbs.

FLSA Status

The FLSA status of this position is: Exempt

Reporting Structure

The Systems Administrator will report to the Director of Information Technology

  • IT Support Specialist

    2 weeks ago

    Warwick, Rhode Island, United States Indotronix International Corporation Full time

    Position: IT Support Specialist Location: Warwick, Rhode Island Duration: Long-term contract Compensation: $25/hr on W2 plus mileage reimbursement Work Schedule: Monday to Friday, 8 AM to 5 PM Driving Requirement: Primarily non-driving, but may require travel between sites Key Responsibilities: - Setup and configuration of computer hardware - Basic...

  • IT Support Specialist

    1 week ago

    Warwick, Rhode Island, United States Indotronix International Corporation Full time

    Position: IT Support Specialist Location: Warwick, Rhode Island Duration: Long-term Compensation: $25/hr on W2 + mileage Work Schedule: Monday to Friday, 8 AM to 5 PM Driving Requirement: Primarily non-driving, but may require travel between sites Key Responsibilities: - Set up computer hardware and perform basic troubleshooting for hardware and software...

  • IT Support Specialist

    1 week ago

    Warwick, Rhode Island, United States Indotronix International Corporation Full time

    Position: IT Support Specialist Location: Warwick, Rhode Island Duration: Long-term contract Compensation: $25/hr on W2 plus mileage reimbursement Work Schedule: Monday to Friday, 8 AM to 5 PM Driving Requirement: Primarily non-driving, with occasional travel between sites Key Responsibilities: - Set up and configure computer hardware, along with basic...

  • Client Support Specialist

    2 weeks ago

    Warwick, Rhode Island, United States Domino's Full time

    Position OverviewBecome a vital member of a renowned pizza delivery service as a Client Support Specialist. In this role, you will be instrumental in ensuring an exceptional experience for our clientele. If you possess a friendly demeanor, high energy, and excel in a dynamic setting, this opportunity is tailored for you.Process customer requestsPrepare...

  • Customer Support Specialist

    2 weeks ago

    Warwick, Rhode Island, United States Brown & Brown Full time

    About Us:Brown & Brown, Inc. is a prominent global insurance brokerage firm, dedicated to providing risk management solutions and services since 1939. Our culture is founded on principles of honesty, integrity, innovation, and discipline, which shape our interactions with customers, colleagues, and the communities we serve.We consider ourselves a team rather...

  • Individual Support Specialist

    1 week ago

    Warwick, Rhode Island, United States Kaleidoscope Family Solutions, Inc. Full time

    Job OverviewLocation: Cranston/Warwick, RI 02886Category: Direct Care ServicesEducation: High School Diploma/GEDAt Kaleidoscope Family Solutions, Inc., we are dedicated to making a meaningful impact in the lives of individuals with developmental and intellectual disabilities.ORGANIZATION SUMMARYKaleidoscope Family Solutions, Inc. offers community and...

  • Patient Care Support Specialist

    1 week ago

    Warwick, Rhode Island, United States Ortho Rhode Island Full time

    Patient Care Support Specialist at Ortho Rhode IslandOrtho Rhode Island is a premier organization comprising skilled providers and professionals, dedicated to delivering exceptional value and quality healthcare. Each member of our team is committed to prioritizing patient-centered care and providing outstanding service, guided by our core principles:...

  • Manufacturing Support Specialist

    2 weeks ago

    Warwick, Rhode Island, United States Integria Healthcare Full time

    Join Our TeamIf you are interested in applying for this role, select the Apply button below to get started.Position OverviewWe are seeking a dedicated Manufacturing Support Specialist to become a vital part of our Packaging team. This position plays a crucial role in ensuring the efficient packaging of our health and wellness products while adhering to our...

  • Peer Specialist

    5 days ago

    Warwick, Rhode Island, United States Thrive Behavioral Health Full time

    Job SummaryThrive Behavioral Health is seeking a highly motivated and compassionate Peer Specialist to join our team. As a Peer Specialist, you will play a vital role in providing direct mental health services to clients in various settings, including emergency services, inpatient, outpatient, community support programs, and residential settings.Key...

  • Client Support Specialist

    2 weeks ago

    Warwick, Rhode Island, United States Thrive Behavioral Health Full time

    Position OverviewLocation: West Warwick, RI Role Summary:The Client Support Specialist is responsible for delivering direct assistance, care coordination, and advocacy for clients and their families, aimed at enhancing their overall life management and recovery journey. Key Responsibilities: Conduct assessments, provide referrals, and deliver educational...

  • Field Sales Support Specialist

    2 weeks ago

    Warwick, Rhode Island, United States BD (Becton, Dickinson and Company) Full time

    Position OverviewThe Field Sales Support Specialist plays a pivotal role in enhancing the effectiveness of BD's Interventional Surgery division by delivering exceptional field-level assistance to healthcare professionals.About BDBD is a leading global medical technology company dedicated to advancing healthcare. Our mission is to innovate and provide...

  • Behavioral Support Specialist

    6 days ago

    Warwick, Rhode Island, United States Trudeau Memorial Center Full time

    About UsThe Trudeau Memorial Center is a leading organization in the field of intellectual and developmental disabilities, dedicated to transforming lives for over 60 years. Our programs have a profound impact on individuals of all ages, providing the necessary support for them to thrive.Our Mission, Vision & ValuesMission: Our mission is to promote an...

  • Support Specialist for Community Engagement

    1 week ago

    Warwick, Rhode Island, United States Kaleidoscope Family Solutions, Inc. Full time

    Job OverviewLocation: Cranston/Warwick, RI 02886Category: Direct Care ServicesEducation: High School Diploma/GEDJoin Kaleidoscope Family Solutions (KFS) and make a meaningful impact in the lives of individuals with developmental and intellectual disabilities.ORGANIZATION SUMMARYKaleidoscope Family Solutions, Inc. is dedicated to providing community and...

  • Patient Support Specialist

    2 weeks ago

    Warwick, Rhode Island, United States Ortho Rhode Island Full time

    Job OverviewOrtho Rhode Island is a premier organization comprised of skilled professionals dedicated to providing exceptional orthopedic care. Our team is committed to prioritizing patient needs and delivering outstanding service, guided by our core principles: accountability, mutual respect, innovation in orthopedics, appreciation for every individual, and...

  • Patient Support Specialist

    2 weeks ago

    Warwick, Rhode Island, United States Ortho Rhode Island Full time

    Job OverviewOrtho Rhode Island is a premier collective of skilled professionals dedicated to delivering exceptional value and quality in patient care. Our team is committed to understanding patient needs and providing an outstanding experience, guided by our core principles: honoring our commitments, mutual respect, innovation in orthopedic care, valuing...

  • Patient Support Center Specialist

    1 week ago

    Warwick, Rhode Island, United States Ortho Rhode Island Full time

    Job OverviewOrtho Rhode Island is a premier organization comprised of skilled professionals dedicated to providing exceptional value and quality in our services. Our team members prioritize patient-centric approaches, ensuring a superior experience in the orthopedic field, guided by our core principles: honoring commitments, mutual respect, innovation in...

  • Inclusive Education Specialist

    2 weeks ago

    West Warwick, Rhode Island, United States West Bay Collaborative Full time

    Position OverviewAs an Inclusive Education Specialist at West Bay Collaborative, you will play a crucial role in shaping the educational experience for students with diverse learning needs.Key ResponsibilitiesCurriculum Development: Regularly assess and enhance the curriculum across various subject areas to ensure it meets the needs of all...

  • Consumer Support Specialist

    7 days ago

    Warwick, Rhode Island, United States Rhode Island Parent Information Network (RIPIN) Full time

    Job Summary:The Rhode Island Parent Information Network (RIPIN) is seeking a skilled Healthcare Navigator to join our team. As a key member of our support services, you will provide comprehensive phone support to consumers navigating health coverage as it relates to state and federal insurance regulations.Key Responsibilities:Provide daily telephone support...

  • Customer Support Specialist

    2 weeks ago

    Warwick, Rhode Island, United States Greenwood Credit Union Full time

    Job Overview Greenwood Credit Union invites you to explore a rewarding career opportunity within our Customer Support team. We pride ourselves on offering a competitive compensation package, comprehensive benefits, and a supportive atmosphere that fosters professional growth and camaraderie. Position Summary: The primary responsibility of this role is to...

  • Office Support Specialist

    7 days ago

    Warwick, Rhode Island, United States Hair Club Full time

    Job OverviewWe're seeking a highly skilled and experienced professional to join our team as an Assistant Managing Director at Hair Club. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our administrative and office support functions.Key Responsibilities:Oversee administrative and office support...