Pharmacy Operations Manager

5 days ago


Cedar Rapids, Iowa, United States Walgreens Full time
Job Description:

As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong leader who can manage a team of pharmacy technicians and cashiers, while also maintaining a high level of customer service.

Key Responsibilities:
  • Manage pharmacy operations, including patient registration, prescription data entry, and medication preparation.
  • Supervise and train pharmacy technicians and cashiers to ensure they are meeting company standards.
  • Develop and implement processes to improve pharmacy efficiency and customer satisfaction.
  • Collaborate with the Pharmacy Manager to ensure compliance with company policies and regulations.
  • Manage inventory and maintain accurate records of pharmacy supplies and equipment.
  • Develop and maintain relationships with customers and patients to ensure a positive experience.
  • Participate in key store/pharmacy meetings and communicate with the pharmacy team to relay messages from the support center.
Requirements:
  • High School Diploma or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications:
  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.


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