Pharmacy Automation Specialist
2 months ago
Omnicell is seeking a skilled Pharmacy Automation Technician to join our team. As a Pharmacy Automation Technician, you will play a critical role in ensuring the smooth operation of our automation equipment, maintaining optimal medication inventory levels, and providing exceptional customer service.
Key Responsibilities:- Prepare and maintain Omnicell automation equipment for daily use
- Perform general equipment troubleshooting and maintenance
- Maintain optimal medication inventory levels
- Review and maintain reports
- Identify and address customer concerns
- Perform return and restocking duties to optimize customer use of automation
- Monitor and maintain formulary inventory levels
- Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC)
- Recommend drugs to be added to automation products based on data usage, demand, and workflow
- Perform daily and periodic cleaning of equipment according to recommended best practices
- Inspect robot cell daily for issues, wear, and functionality
- Resolve common system issues
- Monitor trends to help determine root cause of issues
- Maintain high levels of customer satisfaction by aligning the Pharmacy Services program to provide customer-focused support emphasizing quality, professionalism, and responsiveness
- Conduct orientation and training, and ensure completion of all required documents and compliance with all procedures and policies
- Promote and optimize customer product ownership and satisfaction by serving as a skilled resource
- Participate in planning processes by establishing personal goals to support quality improvement
- Adhere to general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building
- Comply with reasonable procedures, policies, and guidelines established by the Customer facility
- Maintain fiscal responsibility for work-related expenses associated with timekeeping and per diem employees
- Maintain state and/or national credentialing to meet established guidelines
- Must be available to travel to various customer or corporate locations
- Good organizational skills, accurate, reliable, and efficient
- Demonstrated customer-facing skills
- Strong interpersonal, communications, and problem-solving skills
- Ability to work with mechanical equipment
- Working knowledge of computer hardware, PC Windows
- Basic knowledge in Microsoft Office applications, specifically Outlook, Word, and Excel
- High school diploma or GED
- Certified Pharmacy Technician (CPhT) non-expired
- State Pharmacy Technician Registration/License
- Two years of experience in hospital pharmacy (OR) healthcare industry
- Covid-19 Vaccine
- Three years of experience working in related field
- Knowledge of safe handling of hazardous medications
- Experience implementing and supporting of clinical solutions within healthcare
- Pharmacy environment
- Capable of standing for several hours at a time
- Potential exposure to hazardous drugs
- Must be able to travel
- Able to lift 25 – 30 lbs
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