Pharmacy Automation Specialist

2 months ago


Cedar Rapids, Iowa, United States Omnicell Full time
Pharmacy Automation Technician Job Description

Omnicell is seeking a skilled Pharmacy Automation Technician to join our team. As a Pharmacy Automation Technician, you will play a critical role in ensuring the smooth operation of our automation equipment, maintaining optimal medication inventory levels, and providing exceptional customer service.

Key Responsibilities:
  • Prepare and maintain Omnicell automation equipment for daily use
  • Perform general equipment troubleshooting and maintenance
  • Maintain optimal medication inventory levels
  • Review and maintain reports
  • Identify and address customer concerns
  • Perform return and restocking duties to optimize customer use of automation
  • Monitor and maintain formulary inventory levels
  • Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC)
  • Recommend drugs to be added to automation products based on data usage, demand, and workflow
  • Perform daily and periodic cleaning of equipment according to recommended best practices
  • Inspect robot cell daily for issues, wear, and functionality
  • Resolve common system issues
  • Monitor trends to help determine root cause of issues
  • Maintain high levels of customer satisfaction by aligning the Pharmacy Services program to provide customer-focused support emphasizing quality, professionalism, and responsiveness
  • Conduct orientation and training, and ensure completion of all required documents and compliance with all procedures and policies
  • Promote and optimize customer product ownership and satisfaction by serving as a skilled resource
  • Participate in planning processes by establishing personal goals to support quality improvement
  • Adhere to general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building
  • Comply with reasonable procedures, policies, and guidelines established by the Customer facility
  • Maintain fiscal responsibility for work-related expenses associated with timekeeping and per diem employees
  • Maintain state and/or national credentialing to meet established guidelines
  • Must be available to travel to various customer or corporate locations
Requirements:
  • Good organizational skills, accurate, reliable, and efficient
  • Demonstrated customer-facing skills
  • Strong interpersonal, communications, and problem-solving skills
  • Ability to work with mechanical equipment
  • Working knowledge of computer hardware, PC Windows
  • Basic knowledge in Microsoft Office applications, specifically Outlook, Word, and Excel
  • High school diploma or GED
  • Certified Pharmacy Technician (CPhT) non-expired
  • State Pharmacy Technician Registration/License
  • Two years of experience in hospital pharmacy (OR) healthcare industry
  • Covid-19 Vaccine
Preferred Qualifications:
  • Three years of experience working in related field
  • Knowledge of safe handling of hazardous medications
  • Experience implementing and supporting of clinical solutions within healthcare
Work Conditions:
  • Pharmacy environment
  • Capable of standing for several hours at a time
  • Potential exposure to hazardous drugs
  • Must be able to travel
  • Able to lift 25 – 30 lbs


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