Cybersecurity Support Specialist
4 days ago
Palo Alto Networks is a leading cybersecurity company that offers advanced security solutions to protect businesses from cyber threats. As a Cybersecurity Support Specialist at Palo Alto Networks, you will play a critical role in providing technical support to our valued customers. Your primary responsibility will be to address complex post-sales concerns and provide tailored solutions to optimize their security infrastructure.
About the Role
The ideal candidate will have a minimum of 5 years of network security experience and expertise in TCP/IP and advanced knowledge of LAN/WAN technologies. You will also need to possess excellent written and verbal communication skills and be willing to work outside of normal business hours as needed.
We offer a competitive salary of $125,000 per year, with opportunities for growth and professional development. Our team is essential to our success and mission, and we are committed to providing reasonable accommodations for all qualified individuals with a disability.
Job Description
As a Cybersecurity Support Specialist, your responsibilities will include:
- Offering advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure.
- Effectively communicating technical solutions to technical and executive stakeholders, fostering trust and credibility at the highest levels of our customers' organizations.
- Providing tailored troubleshooting, configuration guidance, and best practices.
- Taking ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system.
Benefits
We offer a comprehensive benefits package, including:
- A starting base salary of $108,000 - $175,200 per year, depending on qualifications, experience, and work location.
- A bonus and restricted stock units as part of our compensation package.
- A description of our employee benefits may be found here.
Equal Opportunity Employer
Palo Alto Networks is an equal opportunity employer and celebrates diversity in our workplace. We believe that diverse teams innovate together and are committed to providing reasonable accommodations for all qualified individuals with a disability.
-
Cybersecurity Support Specialist
4 days ago
Plano, Texas, United States Palo Alto Networks Full timeCompany Overview:Palo Alto Networks is a leading provider of cybersecurity solutions, dedicated to protecting the digital way of life. Our mission is to be the cybersecurity partner of choice, and our vision is a world where each day is safer and more secure than the one before.We take pride in our values, which were crowdsourced by employees and brought to...
-
Cybersecurity Support Specialist
6 days ago
Plano, Texas, United States Palo Alto Networks Full timeAt Palo Alto Networks, we're committed to providing the best cybersecurity solutions for our customers. As a Cybersecurity Support Specialist, you'll play a critical role in ensuring our customers receive exceptional support and guidance.The estimated salary for this position is $120,000 - $170,000 per year, depending on qualifications and experience.This...
-
Cybersecurity Support Specialist, VM-Series
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeAbout the RolePalo Alto Networks is seeking a skilled Cybersecurity Support Specialist to join our team, supporting our VM-Series solutions. As a member of our technical support team, you will be responsible for providing expert-level support to our customers, ensuring they receive the best possible experience with our products.ResponsibilitiesProvide...
-
Cybersecurity Technical Support Specialist
1 week ago
Plano, Texas, United States Palo Alto Networks Full timeJob OverviewWe are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team at Palo Alto Networks. This role involves providing post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web.In this position, you will work firsthand with our valued customers to...
-
Cybersecurity Specialist
4 weeks ago
Plano, Texas, United States Comprehensive Resources Inc Full timeJob OverviewWe are seeking a skilled Cybersecurity Specialist to join our team at Comprehensive Resources Inc. This role involves designing and implementing secure network architectures, ensuring the confidentiality, integrity, and availability of our systems.
-
Cybersecurity Expert
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeJob OverviewWe're seeking a skilled Cybersecurity Expert - Network Support Specialist to join our team at Palo Alto Networks. This role will involve providing top-notch technical support to our valued customers, ensuring they receive the best possible experience with our products.About UsPalo Alto Networks is committed to providing innovative cybersecurity...
-
Cybersecurity Solutions Specialist
3 days ago
Plano, Texas, United States Palo Alto Networks Full timeAbout the RolePalo Alto Networks is seeking a skilled Cybersecurity Solutions Specialist to join our sales operations team. As a member of this team, you will play a critical role in supporting our sales account managers and systems engineers as they work with large organizations to migrate to more secure cybersecurity solutions.About the JobThis position...
-
Senior Cybersecurity Specialist
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly skilled Cybersecurity Support Specialist to join our team at Palo Alto Networks. As a Cybersecurity Support Specialist, you will be responsible for providing post-sales technical support to our valued customers. This role will involve working with customers to address their complex post-sales concerns, analyzing...
-
Plano, Texas, United States Palo Alto Networks Full timeAbout Palo Alto Networks">We are a leading cybersecurity company committed to protecting our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're looking for innovators who share our passion.">Job Summary">The Sales Support Specialist plays a critical role in ensuring revenue attainment by providing key sales support...
-
Cybersecurity Specialist
1 week ago
Plano, Texas, United States TechnoGen Full timeAbout TechnoGenTechnoGen is a leading organization in the industry, committed to delivering exceptional solutions. As a key member of our team, you will have the opportunity to work on challenging projects and contribute to our growth.Job SummaryWe are seeking an experienced Cybersecurity Specialist to join our team. The ideal candidate will have a strong...
-
Regional Sales and Cybersecurity Specialist
2 weeks ago
Plano, Texas, United States Armor Defense Inc Full timeRole OverviewWe are seeking a skilled Regional Sales and Cybersecurity Specialist to join our dynamic team at Armor Defense Inc. This is an exciting opportunity for someone who enjoys standing out with us, working in a fast-paced environment, and collaborating with colleagues to help our customers discover our security solutions.
-
Cybersecurity Sales Specialist
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly motivated Cybersecurity Sales Specialist to join our Go-to-Market (GTM) organization. As a member of our sales team, you will play a key role in ensuring the success of our fast-growing customer base.The ideal candidate will have a strong background in sales, with a minimum of 1+ years of experience in a similar role....
-
Cybersecurity Operations Specialist
5 days ago
Plano, Texas, United States Palo Alto Networks Full timeCompany OverviewPalo Alto Networks is a cybersecurity leader that protects the digital way of life. Our mission is to be the partner of choice for cybersecurity, and we're looking for innovators who share our passion.We take pride in our values, which include disruptive innovation, collaboration, execution, integrity, and inclusion. We believe that every...
-
Cybersecurity Specialist
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeCompany Overview:Palo Alto Networks is a leading cybersecurity company dedicated to protecting our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to delivering innovative solutions that address the evolving threat landscape.Salary: $94,000 - $152,000 per year, depending on qualifications, experience, and...
-
Cybersecurity Engineer
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeAbout UsPalo Alto Networks is a leading cybersecurity company that empowers organizations to protect their digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to delivering innovative solutions that help our customers stay ahead of emerging threats.Job OverviewWe're seeking an experienced Cybersecurity Engineer...
-
Cybersecurity Specialist
2 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeAbout UsPalo Alto Networks is a leading cybersecurity company dedicated to protecting our digital way of life. We take pride in being a fast-growing, immensely successful organization with a mission to be the cybersecurity partner of choice.Our MissionWe are committed to shaping the future of cybersecurity by providing innovative solutions that protect our...
-
Plano, Texas, United States RightStaff, Inc. Full timeJob OverviewThis is an exceptional opportunity for a seasoned cybersecurity professional to join our team at RightStaff, Inc. as a Cybersecurity Project Technical Lead. The ideal candidate will have expertise in Microsoft security products and services, with a strong background in project management and customer documentation.As a key member of our team, you...
-
Chief Cybersecurity Innovation Architect
4 weeks ago
Plano, Texas, United States JPMorganChase Full timeJob OverviewAs a leader in the field of cybersecurity, we are seeking a skilled Cybersecurity Innovation Architect to join our team at JPMorgan Chase.This is an exciting opportunity to leverage your expertise in developing high-quality cybersecurity solutions for various software applications using modern cloud-based technologies.You will be responsible for...
-
Plano, Texas, United States Palo Alto Networks Full timeAbout UsPalo Alto Networks is a leading cybersecurity company that protects our digital way of life. We take our mission seriously and are committed to providing the best customer support in the industry.Our VisionWe aim to create a world where every day is safer and more secure than the one before. We achieve this by working closely with our customers,...
-
Cybersecurity Architect
4 weeks ago
Plano, Texas, United States JPMorganChase Full timeAbout the RoleWe are seeking an experienced Cybersecurity Architect to join our team, specializing in AI/ML security. This role plays a vital part in shaping the future of our iconic company and driving significant business impact through technical expertise and problem-solving methodologies.As a Senior Lead Cybersecurity Architect at JPMorgan Chase within...