Cybersecurity Technical Support Specialist, Palo Alto Networks

7 days ago


Plano, Texas, United States Palo Alto Networks Full time

About Us

Palo Alto Networks is a leading cybersecurity company that protects our digital way of life. We take our mission seriously and are committed to providing the best customer support in the industry.

Our Vision

We aim to create a world where every day is safer and more secure than the one before. We achieve this by working closely with our customers, Development, Sales, Quality Assurance, and Marketing teams to provide seamless support.

Your Role

You will be a critical member of our technical support team, working directly with customers to resolve their complex post-sales concerns. You will analyze situations or data, requiring an in-depth evaluation of many factors, and provide technical assistance as needed.

Responsibilities



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