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Customer Service Representative

2 months ago

Marshall, Texas, United States Insta-Cash Pawn Full time

About Insta-Cash Pawn

We are a reputable pawn shop offering a unique opportunity for individuals to join our team. As a customer-focused organization, we prioritize building strong relationships with our customers and providing excellent service.

Job Summary

We are seeking a highly motivated and customer-centric individual to join our team as a Sales and Loan Specialist. In this role, you will be responsible for interacting with customers, processing sales and loan transactions, and maintaining a clean and organized sales floor.

Key Responsibilities

  • Greet and interact with customers in a friendly and professional manner, providing exceptional customer service and building strong relationships.
  • Process sales and loan transactions efficiently and accurately, ensuring all necessary documentation is completed and customers are satisfied with their experience.
  • Maintain a clean and organized sales floor, ensuring all merchandise is displayed attractively and the store is well-maintained.

Requirements

  • Computer literacy and basic knowledge of sales and loan processing systems.
  • Outgoing and energetic personality with excellent communication and interpersonal skills.
  • Ability to multi-task and work in a fast-paced environment.
  • High School Diploma or GED Equivalent required.
  • Bilingual a plus, but not required.

Physical Requirements

  • Ability to lift 50 pounds and stand for long periods of time.
  • Continuous standing required with frequent walking, reaching, and bending.
  • Occasional climbing may be required.