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Customer Service Representative

2 months ago

Marshall, Texas, United States Insta-Cash Pawn Full time

Insta-Cash Pawn is a dynamic and fast-paced retail business that offers a unique opportunity for individuals to develop their skills and advance their careers. As a Pawnbroker Associate, you will play a key role in providing exceptional customer service and driving sales growth.

Key Responsibilities:

  • Greet and interact with all customers in a friendly and professional manner, building rapport and establishing trust.
  • Keep the sales floor clean and maintain the display of merchandise to create an inviting and organized shopping environment.
  • Perform sales and loan transactions efficiently and accurately, ensuring a seamless customer experience.

Requirements:

  • Computer literacy and basic math skills to perform sales and loan transactions.
  • Outgoing and energetic personality to engage with customers and promote products.
  • Ability to multitask and prioritize tasks to meet sales and customer service goals.
  • High School Diploma or GED Equivalent to demonstrate a strong foundation in basic skills.
  • Bilingual skills a plus to enhance customer service and sales opportunities.

Physical Requirements:

  • Ability to lift 50 pounds to move merchandise and equipment.
  • Continuous standing required to work on the sales floor.
  • Frequent walking, reaching, bending to maintain the sales floor and interact with customers.
  • Occasional climbing to access high shelves or storage areas.

Benefits:

  • Competitive wages ($12 to $15 Hourly/Commission depending on Region) to recognize and reward sales performance.
  • Opportunities for advancement to develop skills and take on new challenges.
  • Employer-paid life insurance to provide peace of mind and security.
  • Paid vacation, sick time, and four paid holidays to promote work-life balance.