Customer Service Ambassador

3 days ago


Tempe, Arizona, United States Roto-Rooter Plumbing & Water Cleanup Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Roto-Rooter's Phoenix area Call Center.

Key Responsibilities:

  • Provide exceptional customer service to our clients via phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with internal teams to ensure seamless customer experiences.
  • Meet or exceed performance metrics and quality standards.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and conflict resolution skills.
  • Bilingual skills a plus, but not required.

About Roto-Rooter:

Roto-Rooter Plumbing & Water Cleanup is a leading provider of plumbing and water cleanup services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.



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