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Customer Service Ambassador
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at our Phoenix area Call Center. As a key member of our customer service team, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Meet or exceed customer satisfaction targets and key performance indicators
Requirements:
- Bilingual skills preferred, but not required
- Ability to work in a fast-paced call center environment
- Excellent communication and problem-solving skills
- Ability to work a variety of shifts, including Saturdays and Sundays
About Roto-Rooter Plumbing & Water Cleanup:
We are a leading provider of plumbing and water cleanup services, dedicated to delivering exceptional customer service and support. Our team is passionate about helping our customers resolve their plumbing and water-related issues, and we are committed to providing a positive and supportive work environment for our employees.
