Customer Service Ambassador

6 days ago


Tempe, Arizona, United States Goettl Air Conditioning Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at Goettl Air Conditioning. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their needs and concerns, and ensuring a positive experience.

Key Responsibilities
  • Communicate services offered and build relationships with current and prospective customers
  • Address customer inquiries in a timely manner, providing accurate information and creating a positive customer experience
  • Schedule service appointments with customers and set up accounts/contracts with new customers
  • Provide resolution to customer concerns and route customer calls accordingly based on customer needs
  • Establish rapport with new and existing customers
What We Offer
  • Competitive pay and benefits package
  • A fun and exciting work atmosphere
  • Opportunities for career growth and development
Requirements
  • Prolonged periods of sitting at a desk and working on a computer
  • Ability to work in a fast-paced environment and meet deadlines
  • Excellent communication and customer service skills


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