Front Desk Team Member

5 days ago


Miami, United States MSCCN Full time

**Job Overview:**

As a Front Desk Associate, you'll work independently with minimal supervision. Strong communication, telephone, and customer service skills are essential. You'll be detail-oriented and able to multitask. Meet and greet residents; check guests and service providers in/out. Understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; accurately maintain daily logs, records, and forms.

**Responsibilities:

  • Demonstrate excellent customer service, communication, and time management skills.
  • Monitor the Emergency Response System.
  • Greet and direct Residents, guests, and invitees.
  • Monitor and control Electronic Security Control Systems.
  • Respond to emergency situations in a timely and efficient manner.
  • Monitor and control access to the building.
  • Maintain daily log, records, and forms.
  • Resolve and follow-up on all complaints/issues.
  • Maintain a safe and secure environment throughout the building/property(s).

**Skills & Qualifications:**

A high school diploma or equivalency is preferred. College-level courses in business or hospitality are also preferred. Two to three years of business experience are desired. Computer literacy, including information system hardware/software knowledge, is preferred. Effective written and verbal communication skills are required. Multiple language fluency is desirable. Strong customer service, communication, and interpersonal skills are necessary.

**Benefits:**

As a full-time exempt associate, you'll be eligible for comprehensive benefits, including your choice of multiple medical plans, dental, and vision. Time off benefits, paid holidays, and a 401(k) with company match are also available. Occasional travel may be required to attend training and other company functions.

**Compensation:** $19-$20 hourly. The salary range is based on the job requirements and location.



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