Senior Analyst for Specialized Accounts

2 weeks ago


Chicago, Illinois, United States Bank of Montreal Full time
Position Overview:
As a Senior Analyst specializing in high-risk borrowing accounts, you will play a crucial role in delivering outstanding customer service and support. Your expertise will be essential in managing a defined portfolio, ensuring that our clients receive the highest level of service while minimizing potential losses for the bank.

Key Responsibilities:
1. Utilize your analytical skills to assess and manage high-risk accounts effectively.
2. Provide exceptional customer support by addressing inquiries and resolving issues promptly.
3. Collaborate with cross-functional teams to enhance customer experience and streamline processes.
4. Apply your knowledge of banking technology to improve account management practices.

Qualifications:
- Proven experience in customer service or technical support roles.
- Strong analytical and problem-solving skills.
- Excellent communication abilities, both written and verbal.
- Familiarity with banking operations and risk management is preferred.

Join us in our commitment to providing exceptional service and support to our valued customers.

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