Overnight Customer Service Representative

2 weeks ago


Centereach, New York, United States Planet Fitness Full time

About Planet Fitness: At Planet Fitness, we are dedicated to improving the lives of individuals by offering a premium fitness experience in a friendly and inclusive atmosphere. As one of the leading operators of fitness centers across the United States, we continue to expand our presence with over 2,000 locations.

Role Summary: In the position of Overnight Front Desk Associate, you will be instrumental in delivering outstanding service to our members and visitors while fostering a positive environment within our facilities.

Required Qualifications:

  • Preferred experience of 6-12 months in a customer service role.
  • Applicants must be at least 18 years old.
  • Willingness to obtain CPR/AED Certification (Training will be provided).
  • Basic proficiency in computer operations.

Key Responsibilities:

  • Welcome members and guests upon their arrival and departure from the facility.
  • Assist with questions and issues during the check-in process.
  • Encourage a friendly atmosphere and adhere to club policies.
  • Manage membership-related tasks such as registrations and updates.
  • Conduct retail transactions accurately.
  • Ensure cleanliness and hygiene of club spaces and equipment.

Employee Benefits:

  • Hourly compensation ranging from $16.00 to $17.25.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • 401(k) retirement savings plan along with flexible spending accounts.
  • Complimentary Black Card Membership.

Become a part of the Planet Fitness community and contribute to a company that prioritizes health, wellness, and community engagement.



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