Overnight Customer Service Representative
2 weeks ago
About Planet Fitness: At Planet Fitness, we are dedicated to improving the lives of individuals by offering a premium fitness experience in a friendly and inclusive atmosphere. As one of the leading operators of fitness centers across the United States, we continue to expand our presence with over 2,000 locations.
Role Summary: In the position of Overnight Front Desk Associate, you will be instrumental in delivering outstanding service to our members and visitors while fostering a positive environment within our facilities.
Required Qualifications:
- Preferred experience of 6-12 months in a customer service role.
- Applicants must be at least 18 years old.
- Willingness to obtain CPR/AED Certification (Training will be provided).
- Basic proficiency in computer operations.
Key Responsibilities:
- Welcome members and guests upon their arrival and departure from the facility.
- Assist with questions and issues during the check-in process.
- Encourage a friendly atmosphere and adhere to club policies.
- Manage membership-related tasks such as registrations and updates.
- Conduct retail transactions accurately.
- Ensure cleanliness and hygiene of club spaces and equipment.
Employee Benefits:
- Hourly compensation ranging from $16.00 to $17.25.
- Comprehensive benefits package including medical, dental, and vision coverage.
- 401(k) retirement savings plan along with flexible spending accounts.
- Complimentary Black Card Membership.
Become a part of the Planet Fitness community and contribute to a company that prioritizes health, wellness, and community engagement.
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