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General Office Associate

2 months ago

Tinley Park, Illinois, United States Home Depot Full time
Job Summary

We are seeking a highly organized and detail-oriented General Office Associate to join our team at Home Depot. As a key member of our operations team, you will be responsible for providing exceptional customer service, coordinating logistics, and ensuring the efficient distribution of products to our stores.

Key Responsibilities
  • Provide excellent customer service to vendors, customers, and job applicants, ensuring a positive experience for all interactions.
  • Operate the switchboard or telephone console to route incoming calls and coordinate the flow of product with vendors and stores.
  • Schedule and coordinate the efficient distribution of products to meet store demand, analyzing and revising shipment plans as needed.
  • Work with other departments to ensure store satisfaction and accuracy of shipment records.
  • Investigate overdue vehicles, confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise, and compare/verify identifying information or shipping records on incoming or outgoing shipments with bills of lading, invoices, orders, or other records.
  • Prepare appropriate documentation for domestic or international shipments and maintain records accordingly.
Requirements
  • Ability to use computer systems and knowledge of operational reports and procedures.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.