General Office Associate

4 weeks ago


Tinley Park, Illinois, United States Home Depot Full time

Job Summary

The General Office Associate plays a vital role in ensuring the smooth operation of our store. As a key member of our team, you will be responsible for greeting vendors, customers, and job applicants, and arranging for escort services as needed.

Key Responsibilities

  • Operate the switchboard or telephone console to route incoming calls and coordinate the flow of product with vendors and stores.
  • Communicate completion dates for deliverables and work with carriers to avoid transit delays.
  • Schedule and coordinate efficient distribution of products to satisfy store demand.
  • Analyze and revise shipment plans as required, and work with other departments to ensure store satisfaction and accuracy of shipment records.
  • Assign product to trucks according to length and purpose of trip, freight requirements, and user preference.
  • Investigate overdue vehicles, confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
  • Compare and verify identifying information or shipping records on incoming or outgoing shipments with bills of lading, invoices, orders, or other records.
  • Prepare appropriate documentation for domestic or international shipments and maintain records accordingly.

Requirements

The General Office Associate must have the ability to use computer systems and knowledge of operational reports and procedures. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.



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