Service Center Manager

3 days ago


Sussex, Wisconsin, United States VIOCF Full time
{"title": "Service Center Manager", "description": "Lead a Team of Automotive Experts

At VIOCF, we're looking for a skilled Service Center Manager to lead our team of automotive experts. As a key member of our management team, you'll be responsible for the overall operation of our service center, including hiring, training, and developing our team members.

Key Responsibilities:

  • Manage the day-to-day operations of the service center, ensuring excellent customer service and high-quality workmanship.
  • Lead and develop a team of technicians and service advisors, providing coaching and feedback to ensure they meet our high standards.
  • Monitor and control labor costs, inventory levels, and customer satisfaction metrics to ensure the service center meets its financial and operational goals.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Stay up-to-date with industry developments and best practices to continuously improve our services and processes.

Requirements:

  • 2+ years of experience in a management or supervisory role in the quick lube or automotive industry.
  • Proven track record of leading high-performing teams and driving business results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, team members, and other stakeholders.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Join Our Team:

We're a company that values our employees and is committed to their success. If you're a motivated and results-driven leader who is passionate about delivering exceptional customer service, we'd love to hear from you

", "lang_code": "en"}

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